I have just upgraded my old router to fibre but I don't want my old router. Can I return it to you or do I have to throw it away?
The options are detailed here @judylangstone .
Thank you. How do I get a return bag to post it in? I can't find where to ask for one.
If you go into My Account you may find it is possible to order one through a form.
If you are still stuck, wait for a reply from TT staff on here. It can take several days for them to reach new threads.
Best to give them time to reply before posting again, @judylangstone , to keep this moving forward in the workflow.
Can you please update your community profile to include your:
We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.