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I post a reply on a thread, but its marked as SPAM ?

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5 REPLIES 5
StephenB
Wizz Kid

I keep get emails saying I've been sen a private message, but I dont have a private message. 

 

Can anyone direct me to how I can release my post ?

 

 

StephenB
Wizz Kid

These are the emails I'm getting:

 

"Subject: Your post - 'Re: My FTTC is down 15Mb after Openreach did some work outside our house today', has been identified as potentially being spam and has been held in our spam filters. If not spam, please contact us by posting in the community for the attention of the community team.
From: Anonymous
Date: 19-10-2019 08:13 AM"

 

I had it last night as well when I was trying to reply. Is there any way to fix this?

StephenB
Wizz Kid

Can anyone help ? I cannot post my reply on my original post. TalkTalk Community "anonymous" user keeps marking as SPAM.

 

 

Community Team

Hi StephenB,

 

I'm sorry about that, the posts have now been recovered from spam quarantine 


Chris

StephenB
Wizz Kid

Many thanks @OCE_Chris 

 

Not sure why the system didnt like it. Thanks for fixing.

Community Team

Hi StephenB,

 

Thanks, but the posts had already been recovered when I checked so must have been one of the other OCE's, apologies for any inconvenience 


Chris