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Info needed regarding ending my contract

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5 REPLIES 5
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Conversation Starter

Hi,

 

Could someone please point me to where the info is to terminate my contract? I am out of contract on August 21st, am I allowed to give my 30 days notice now without penalty or do I have to wait until after the August 21st contract end date?

 

Thanks in advance

 

Greg

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Community Star

It depends on whether you want to have no service at all, or switch to another provider. Have a look at the help article

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Conversation Starter

Thanks for the link thats great 🙂

 

 

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Community Team - TT Staff

Hi GregF

 

Apologies for the delay.

 

To place a cancellation you can call our Customer Loyalty Team during Business hours on 03451720046.

 

The line will be open from 9am - 7pm. You would need to state the reason for your call when prompted - cancel my service.

 

Thanks

 

Debbie
 

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Conversation Starter

Thanks Debbie,

 

I've managed to get it sorted over the online chat this weekend.

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Community Team - TT Staff

Hi Greg

 

Thanks for letting us know.

 

Debbie