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Instagram and Facebook apps on mobile not working via wifi

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1 REPLY 1
TomW1
First Timer

Hi

 

Similar to numerous other posts I've recently had TalkTalk broadband installed and some apps like Facebook and Instagram won't load on my phone when connected to the WiFi. 

 

Please can you let me know what needs to be done to resolve this?

 

Thanks

Tom

 

Facebook and Instagram not working via talk talk wifi

Cannot open Facebook from Wifi 

cannot get Facebook saying Secure Connection Failed 

WiFi not working properly on mobile Instagram 

Whatsapp and Facebook not working on my new TalkTalk connection 

Community Team

Hi Tom,

 

Could you check to see if you have HomeSafe active in MyAccount? If you do then you may need to adjust some settings. I've included a Help Article below.

 

TalkTalk HomeSafe - An Overview

 

Thanks