Can you tell me why my internet connection becomes strangely intermittent every night from about 11.00pm to about 12.30am. It seems to work perfectly well at all other times. The dropouts are brief, say about 15secs at a time, and random. The lights on the router all look normal, wifi connection is fine and broadband connection is fine. When watching, say, YouTube or searching google I get the spinning wheel of fortune for a time and then a message that says 'server not responding'. Is it likely that the TalkTalk server is doing some sort of a regular update at this time every night?
I'm really sorry for the delay. We are doing our best in these unprecedented circumstances due to the Corona Virus.
I've completed a line test which hasn't detected any faults. There shouldn't be an update every night.
Does this also affect wired connections?