Hi The Simpsons
The line test is now clear. Have you tested with a different router?
Thanks
Debbie
I haven't tried another router. I have an old sky one?
At the moment wifi is fine. It is usually bad later in the day? Although sometimes earlier it goes off and comes back shortly after fine.
Hi The Simpsons
I can send a replacement router for testing, would you like me to arrange this?
Thanks
Debbie
Hi The Simpsons
The replacement router is on its way, please allow 24-48hrs for this to arrive.
Let us know how the connection compares with this router.
Thanks
Debbie
Thank you the router arrived lunchtime!
It was all racing ahead when I set it up. I did not change anything that I had previously been advised.
It started dropping again later this afternoon. I have taken a screen print. Pages not loading, timing out, no internet...
Is this the same as when you first get a router it takes a few days to have it correct?
Hi The Simpsons,
I'm sorry to hear this. Is the replacement router the same make and model as the previous router?
Thanks
Hi The Simpsons,
Ok, please let us know how both the stability and speed compares over the next 24hrs.
Thanks
Hi The Simpsons
Thanks for your reply.
Please can you continue to monitor the connection and let us know if you do experience any further issues.
Debbie
It is still the same...🙄
I haven't been on the computer much today but I did note down some network connections via my mobile. This morning when it was working fine the network speed at 10.00 was 433 mbps.
As they day went on
11.00, 96 mbps
12.00, 96, mbps
14.00, 96 mbps
16.00, 78 mbps
17.00, 72 mbps
There is something not right.
It is no good 🙄 up, down, off...I appreciate your help but it is not changing.