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Internet access being dropped from various devices at random times.

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Geejayz
Popular Poster

Hi Debbie,

 

Yes, that would be appreciated - I don't really have a preference on model so either would be acceptable.

 

Thank you.

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Community Team

Hi Geejayz

 

No problem 🙂

 

The replacement router is on its way, please allow 24-48hrs for this to arrive.

 

Let us know how the connection compares with this router.

 

Thanks

 

Debbie

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Geejayz
Popular Poster

OK, have been on the Huawei router for just over a week now I think with no dropouts on any device. Looks very promising. I'll try to update again in another few days but having gone from several to none suggests this is resolved.

 

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Community Team

Hi Geejayz

 

Thanks for keeping us updated 🙂

 

Please let us know if you do experience any further issues.

 

Debbie 🙂