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Internet disconnect twice a day

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22 REPLIES 22
Highlighted
Participant

Hi,

 

Our new internet recently is dropping twice a day, we have two people working from home and the disconnect is a huge problem. Most of the time I have to power off and power on the router.

 

This morning I had latency of 300ms to my router which should be less than 3ms. The router was restarted and the problem was solved.

 

Just now the internet has dropped, this is the internet from the router and not the wireless connection. I would able to ping the router, however, was unable to go beyond the router.

 

How can TalkTalk resolve this?

Thanks, Sam.
Highlighted
Participant

Great to see Talk Talk support being helpful when we have a problem... I beginning to think I've made a mistake moving to Talk Talk after the Cyber attack. 

Thanks, Sam.
Highlighted
Community Team - TT Staff

Hi sams60

 

Apologies for the delay. We are doing our best in these unprecedented circumstances due to the Corona Virus.

 

I've completed a line which hasn't detected any faults. I can see 1 re connection on 18/05. Do you reboot the router when you experience this issue?

 

Thanks

 

Debbie

Highlighted
Participant

The device was not rebooted, however, I did reset the DSL connection from the GUI which solved the problem.

Thanks, Sam.
Highlighted
Community Team - TT Staff

Hi sams60

 

Have you experienced any further issues since?

 

Thanks

 

Debbie

Highlighted
Newbie

I am having the same problem, but the internet connection drops out 3-4 times a day. Openreach checked the line and provided a new modem and it worked for a while, now the problem is back. Have to reset the modem every time. Have reset the modem and the router repeatedly. 

 

Highlighted
Community Team - TT Staff

Hi @CB678

 

Please can you create a new topic on the Community, we can then look into this for you.

 

Thanks

 

Debbie

Highlighted
Participant

Hi,

Yes after I posted my answer, my internet went down at roughly 12:13pm today. I actually thought it was TalkTalk doing something which would have caused the outage as it was close to when I posted my answer.

 

The router was up and I had a white light (not orange), everybody working from home lost wifi access. I was unable to logon to the router to understand the problem.

I have checked the debug logs of the router to try and understand the cause but nothing really stands out to me.

I've masked by public and internal IP.

1981-01-01 00:01:04 [Error][Debug-Log] static:[dhcpd]request packet has no lease,send nak!
1981-01-01 00:01:04 [Debug][Debug-Log] static:[dhcpd]receive Discover, xid[96f67e75], mac[10:29:59:ac:5f:ac]
1981-01-01 00:01:04 [Critical][Debug-Log] static:[dhcpd]xid[96f67e75] choose [main] address pool
1981-01-01 00:01:05 [Debug][Debug-Log] static:[dhcpd]receive Discover, xid[c8882a96], mac[f8:e9:4e:53:f7:aa]
1981-01-01 00:01:05 [Critical][Debug-Log] static:[dhcpd]xid[c8882a96] choose [main] address pool
1981-01-01 00:01:05 [Debug][Debug-Log] static:[dhcpd]send Ack, xid[9b023771], mac[28:11:a5:10:cf:f5], request serverip[*INTERNAL-IP*.1], yourip[*INTERNAL-IP*.11], dns1[208.67.222.222], dns2[8.8.8.8]
1981-01-01 00:01:05 [Debug][Debug-Log] static:[dhcpd]receive Discover, xid[96f67e75], mac[10:29:59:ac:5f:ac]
1981-01-01 00:01:05 [Critical][Debug-Log] static:[dhcpd]xid[96f67e75] choose [main] address pool
1981-01-01 00:01:07 [Debug][Debug-Log] static:[dhcpd]send Ack, xid[96f67e75], mac[10:29:59:ac:5f:ac], request serverip[*INTERNAL-IP*.1], yourip[*INTERNAL-IP*.26], dns1[208.67.222.222], dns2[8.8.8.8]
1981-01-01 00:01:07 [Debug][Debug-Log] static:[dhcpd]receive Discover, xid[c8882a96], mac[f8:e9:4e:53:f7:aa]
1981-01-01 00:01:07 [Critical][Debug-Log] static:[dhcpd]xid[c8882a96] choose [main] address pool
1981-01-01 00:01:09 [Debug][Debug-Log] static:[dhcpd]send Ack, xid[c8882a96], mac[f8:e9:4e:53:f7:aa], request serverip[*INTERNAL-IP*.1], yourip[*INTERNAL-IP*.14], dns1[208.67.222.222], dns2[8.8.8.8]
1981-01-01 00:01:09 [Debug][Debug-Log] static:[FBT HG][STA NOTIFY][ONLINE][STAMAC:78:31:c1:bd:3c:78 VMAC:78:31:c1:bd:3c:78 SrvAP:0 11K:0 11V:0]

1981-01-01 00:01:10 [Error][Debug-Log] static:[dhcpd]request packet has no lease,send nak!
1981-01-01 00:01:10 [Debug][Debug-Log] static:[dhcpd]receive Discover, xid[aa3c4709], mac[78:31:c1:bd:3c:78]
1981-01-01 00:01:10 [Critical][Debug-Log] static:[dhcpd]xid[aa3c4709] choose [main] address pool
1981-01-01 00:01:10 [Debug][Debug-Log] static:[dhcpd]receive Discover, xid[aca95320], mac[38:81:d7:15:cb:20]
1981-01-01 00:01:10 [Critical][Debug-Log] static:[dhcpd]xid[aca95320] choose [main] address pool
1981-01-01 00:01:10 [Debug][Debug-Log] static:[FBT HG][STA NOTIFY][ONLINE][STAMAC:38:81:d7:15:cb:20 VMAC:38:81:d7:15:cb:20 SrvAP:0 11K:0 11V:0]

1981-01-01 00:01:11 [Debug][Debug-Log] static:[dhcpd]receive Discover, xid[aca95320], mac[38:81:d7:15:cb:20]
1981-01-01 00:01:11 [Critical][Debug-Log] static:[dhcpd]xid[aca95320] choose [main] address pool
1981-01-01 00:01:11 [Debug][Debug-Log] static:[dhcpd]receive Discover, xid[aa3c4709], mac[78:31:c1:bd:3c:78]
1981-01-01 00:01:11 [Critical][Debug-Log] static:[dhcpd]xid[aa3c4709] choose [main] address pool
1981-01-01 00:01:12 [Debug][Debug-Log] static:[dhcpd]send Ack, xid[aca95320], mac[38:81:d7:15:cb:20], request serverip[*INTERNAL-IP*.1], yourip[*INTERNAL-IP*.13], dns1[208.67.222.222], dns2[8.8.8.8]
1981-01-01 00:01:13 [Debug][Debug-Log] static:[dhcpd]send Ack, xid[aa3c4709], mac[78:31:c1:bd:3c:78], request serverip[*INTERNAL-IP*.1], yourip[*INTERNAL-IP*.22], dns1[208.67.222.222], dns2[8.8.8.8]
1981-01-01 00:01:14 [Debug][Debug-Log] static:[FBT HG][STA NOTIFY][ONLINE][STAMAC:74:40:bb:1a:51:93 VMAC:74:40:bb:1a:51:93 SrvAP:0 11K:1 11V:1]

1981-01-01 00:01:14 [Error][Debug-Log] static:[dhcpd]request packet has no lease,send nak!
1981-01-01 00:01:14 [Debug][Debug-Log] static:[dhcpd]receive Discover, xid[c81ccb52], mac[74:40:bb:1a:51:93], option60[MSFT 5.0]
1981-01-01 00:01:14 [Critical][Debug-Log] static:[dhcpd]xid[c81ccb52] choose [main] address pool
1981-01-01 00:01:16 [Debug][Debug-Log] static:[dhcpd]send Ack, xid[c81ccb52], mac[74:40:bb:1a:51:93], request serverip[*INTERNAL-IP*.1], yourip[*INTERNAL-IP*.21], dns1[208.67.222.222], dns2[8.8.8.8]
1981-01-01 00:01:30 [Debug][Debug-Log] static:[dhcpc]receive Ack, wan[wan3], xid[93081719], mac[cc:64:a6:ec:17:4d], request serverip[92.10.208.1], yourip[*PUBLIC-IP*], dns1[79.79.79.79], dns2[79.79.79.80]
1981-01-01 00:01:30 [Debug][Debug-Log] static:[WAN_MNGT] ipv4 if set wan state up pre, wan Index=0x10201001.
1981-01-01 00:01:30 [Debug][Debug-Log] static:[WAN_MNGT] ipv4 if set wan state up, wan Index=0x10201001.
2020-05-19 12:13:56 [Critical][Debug-Log] static:MngtPlat_OnWanUp[index_0x10201001]
2020-05-19 12:13:58 [Error][Debug-Log] static:[dhcpd]request packet has no lease,send nak!
2020-05-19 12:13:58 [Debug][Debug-Log] static:[FBT HG][STA NOTIFY][ONLINE][STAMAC:fc:1d:43:17:34:4a VMAC:fc:1d:43:17:34:4a SrvAP:0 11K:1 11V:1]

2020-05-19 12:13:59 [Error][Debug-Log] static:[dhcpd]request packet has no lease,send nak!
2020-05-19 12:13:59 [Debug][Debug-Log] static:[FBT HG][STA NOTIFY][ONLINE][STAMAC:4c:24:98:46:a0:6c VMAC:4c:24:98:46:a0:6c SrvAP:0 11K:0 11V:0]

2020-05-19 12:13:59 [Debug][Debug-Log] static:[dhcpd]receive Discover, xid[5ce7ec74], mac[4c:24:98:46:a0:6c]
2020-05-19 12:13:59 [Critical][Debug-Log] static:[dhcpd]xid[5ce7ec74] choose [main] address pool
2020-05-19 12:14:00 [Debug][Debug-Log] static:[dhcpd]receive Discover, xid[5ce7ec74], mac[4c:24:98:46:a0:6c]
2020-05-19 12:14:00 [Critical][Debug-Log] static:[dhcpd]xid[5ce7ec74] choose [main] address pool
2020-05-19 12:14:01 [Debug][Debug-Log] static:[dhcpd]receive Discover, xid[5ce7ec74], mac[4c:24:98:46:a0:6c]
2020-05-19 12:14:01 [Critical][Debug-Log] static:[dhcpd]xid[5ce7ec74] choose [main] address pool
2020-05-19 12:14:01 [Error][Debug-Log] static:[dhcpd]request packet has no lease,send nak!
2020-05-19 12:14:01 [Debug][Debug-Log] static:[dhcpd]send Ack, xid[5ce7ec74], mac[4c:24:98:46:a0:6c], request serverip[*INTERNAL-IP*.1], yourip[*INTERNAL-IP*.16], dns1[208.67.222.222], dns2[8.8.8.8]
2020-05-19 12:14:05 [Debug][Debug-Log] static:[dhcpd]send Ack, xid[76f64de3], mac[4c:24:98:46:a0:6c], request serverip[*INTERNAL-IP*.1], clientip[*INTERNAL-IP*.16], yourip[*INTERNAL-IP*.16], dns1[208.67.222.222], dns2[8.8.8.8]
2020-05-19 12:14:05 [Debug][Debug-Log] static:[dhcpd]send Ack, xid[238079e4], mac[4c:24:98:46:a0:6c], request serverip[*INTERNAL-IP*.1], clientip[*INTERNAL-IP*.16], yourip[*INTERNAL-IP*.16], dns1[208.67.222.222], dns2[8.8.8.8]
2020-05-19 12:14:06 [Debug][Debug-Log] static:[dhcpd]receive Discover, xid[b791391c], mac[fc:1d:43:17:34:4a]
2020-05-19 12:14:06 [Critical][Debug-Log] static:[dhcpd]xid[b791391c] choose [main] address pool
2020-05-19 12:14:08 [Debug][Debug-Log] static:[dhcpd]receive Discover, xid[b791391c], mac[fc:1d:43:17:34:4a]
2020-05-19 12:14:08 [Critical][Debug-Log] static:[dhcpd]xid[b791391c] choose [main] address pool
2020-05-19 12:14:09 [Debug][Debug-Log] static:[dhcpd]send Ack, xid[b791391c], mac[fc:1d:43:17:34:4a], request serverip[*INTERNAL-IP*.1], yourip[*INTERNAL-IP*.20], dns1[208.67.222.222], dns2[8.8.8.8]
2020-05-19 12:17:38 [Debug][Debug-Log] static:[FBT HG][STA NOTIFY][ONLINE][STAMAC:3c:15:c2:c3:76:ae VMAC:3c:15:c2:c3:76:ae SrvAP:0 11K:0 11V:0]

2020-05-19 12:17:40 [Error][Debug-Log] static:[dhcpd]request packet has no lease,send nak!
2020-05-19 12:17:43 [Error][Debug-Log] static:[dhcpd]request packet has no lease,send nak!
2020-05-19 12:17:43 [Debug][Debug-Log] static:[dhcpd]receive Discover, xid[b0bfdead], mac[3c:15:c2:c3:76:ae]
2020-05-19 12:17:43 [Critical][Debug-Log] static:[dhcpd]xid[b0bfdead] choose [main] address pool
2020-05-19 12:17:45 [Debug][Debug-Log] static:[dhcpd]receive Discover, xid[b0bfdead], mac[3c:15:c2:c3:76:ae]
2020-05-19 12:17:45 [Critical][Debug-Log] static:[dhcpd]xid[b0bfdead] choose [main] address pool
2020-05-19 12:17:46 [Debug][Debug-Log] static:[dhcpd]send Ack, xid[b0bfdead], mac[3c:15:c2:c3:76:ae], request serverip[*INTERNAL-IP*.1], yourip[*INTERNAL-IP*.10], dns1[208.67.222.222], dns2[8.8.8.8]
2020-05-19 12:19:55 [Debug][Debug-Log] static:[dhcpc]receive Ack, wan[wan3], xid[93081719], mac[cc:64:a6:ec:17:4d], request serverip[92.10.208.1], clientip[*PUBLIC-IP*], yourip[*PUBLIC-IP*], dns1[79.79.79.79], dns2[79.79.79.80]
2020-05-19 12:20:45 [Debug][Debug-Log] static:[FBT HG][STA NOTIFY][ONLINE][STAMAC:a0:56:f3:e8:4a:02 VMAC:a0:56:f3:e8:4a:02 SrvAP:0 11K:1 11V:1]

Thanks, Sam.
Highlighted
Participant
This is just now happen again, but this time I was unable to ping the router's internal IP, however, my wifi was connected for all users at home.

2020-05-19 14:28:49 [Debug][Debug-Log] static:[dhcpd]send Ack, xid[96f67e7f], mac[10:29:59:ac:5f:ac], request serverip[*INTERNAL-IP*.1], yourip[*INTERNAL-IP*.26], dns1[208.67.222.222], dns2[8.8.8.8]
2020-05-19 14:31:59 [Debug][Debug-Log] static:[dhcpc]receive Ack, wan[wan3], xid[93081719], mac[cc:64:a6:ec:17:4d], request serverip[*PUBLIC-IP*], clientip[92.10.217.41], yourip[92.10.217.41], dns1[79.79.79.79], dns2[79.79.79.80]
1981-01-01 00:00:12 [Debug][Debug-Log] static:[WAN_MNGT] ipv4 if set wan state up pre, wan Index=0x30000001.
1981-01-01 00:00:12 [Debug][Debug-Log] static:[WAN_MNGT] ipv4 if set wan state up, wan Index=0x30000001.
1981-01-01 00:00:15 [Debug][Debug-Log] static:[WAN_MNGT] ipv6 if set wan state up, wan Index=0x30000001.
1981-01-01 00:00:15 [Debug][Debug-Log] static:[WAN_MNGT] ipv4 if set wan state down, wan Index=0x30000001.
1981-01-01 00:00:15 [Debug][Debug-Log] static:[WAN_MNGT] ipv4 if set wan state up pre, wan Index=0x30000001.
1981-01-01 00:00:15 [Debug][Debug-Log] static:[WAN_MNGT] ipv4 if set wan state up, wan Index=0x30000001.
1981-01-01 00:00:19 [Critical][Debug-Log] static:Receive DSL port init msg!
1981-01-01 00:00:23 [Critical][Debug-Log] static:Receive DSL port trainning msg!
1981-01-01 00:00:29 [Debug][Debug-Log] static:wifi chip init success
1981-01-01 00:00:39 [Critical][Debug-Log] static:Receive DSL port up msg!
1981-01-01 00:00:39 [Debug][Debug-Log] static:[ra]send ra notify message! m[0],o[1],lanPrefix[null],mtu[1472],gateway[fe80::1]
1981-01-01 00:00:40 [Critical][Debug-Log] static:[dhcpc]get wan[wan3] ifindex[41] and Mac Addr[cc:64:a6:ec:17:4d] success!
1981-01-01 00:00:40 [Debug][Debug-Log] static:[L2M] xdsl channel 1 state change process. Status=up.
1981-01-01 00:00:42 [Debug][Debug-Log] static:[dhcpc]send Discover, wan[wan3], xid[6e534d23], mac[cc:64:a6:ec:17:4d], requestip[92.10.217.41], option60[DG8041W-v1.05t]
1981-01-01 00:00:47 [Debug][Debug-Log] dynamic:[WLAN] Batch add rule for SSID:SSID-1 OK.MAC list:
1981-01-01 00:00:49 [Debug][Debug-Log] dynamic:[WLAN] Batch add rule for SSID:SSID-2 OK.MAC list:
1981-01-01 00:00:51 [Debug][Debug-Log] dynamic:[WLAN] Batch add rule for SSID:SSID-5 OK.MAC list:
1981-01-01 00:00:53 [Debug][Debug-Log] dynamic:[WLAN] Batch add rule for SSID:SSID-3 OK.MAC list:
1981-01-01 00:00:57 [Debug][Debug-Log] static:WLAN init success
1981-01-01 00:01:01 [Debug][Debug-Log] static:[FBT HG][STA NOTIFY][ONLINE][STAMAC:f8:e9:4e:53:f7:aa VMAC:f8:e9:4e:53:f7:aa SrvAP:0 11K:1 11V:1]

1981-01-01 00:01:01 [Error][Debug-Log] static:[dhcpd]request packet has no lease,send nak!
1981-01-01 00:01:03 [Error][Debug-Log] static:[dhcpd]request packet has no lease,send nak!
1981-01-01 00:01:03 [Debug][Debug-Log] static:[FBT HG][STA NOTIFY][ONLINE][STAMAC:f8:ff:c2:7f:8f:df VMAC:f8:ff:c2:7f:8f:df SrvAP:0 11K:1 11V:1]

1981-01-01 00:01:03 [Debug][Debug-Log] static:[dhcpd]receive Discover, xid[c8882a98], mac[f8:e9:4e:53:f7:aa]
1981-01-01 00:01:03 [Critical][Debug-Log] static:[dhcpd]xid[c8882a98] choose [main] address pool
1981-01-01 00:01:03 [Error][Debug-Log] static:[dhcpd]request packet has no lease,send nak!
1981-01-01 00:01:03 [Debug][Debug-Log] static:[FBT HG][STA NOTIFY][ONLINE][STAMAC:78:31:c1:bd:3c:78 VMAC:78:31:c1:bd:3c:78 SrvAP:0 11K:0 11V:0]

1981-01-01 00:01:03 [Debug][Debug-Log] static:[dhcpd]receive Discover, xid[fbda5d0d], mac[f8:ff:c2:7f:8f:df]
1981-01-01 00:01:03 [Critical][Debug-Log] static:[dhcpd]xid[fbda5d0d] choose [main] address pool
1981-01-01 00:01:04 [Debug][Debug-Log] static:[FBT HG][STA NOTIFY][ONLINE][STAMAC:10:29:59:ac:5f:ac VMAC:10:29:59:ac:5f:ac SrvAP:0 11K:1 11V:1]

1981-01-01 00:01:04 [Error][Debug-Log] static:[dhcpd]request packet has no lease,send nak!
1981-01-01 00:01:04 [Debug][Debug-Log] static:[dhcpd]receive Discover, xid[96f67e8a], mac[10:29:59:ac:5f:ac]
1981-01-01 00:01:04 [Critical][Debug-Log] static:[dhcpd]xid[96f67e8a] choose [main] address pool
1981-01-01 00:01:04 [Debug][Debug-Log] static:[dhcpd]receive Discover, xid[c8882a98], mac[f8:e9:4e:53:f7:aa]
1981-01-01 00:01:04 [Critical][Debug-Log] static:[dhcpd]xid[c8882a98] choose [main] address pool
1981-01-01 00:01:04 [Debug][Debug-Log] static:[FBT HG][STA NOTIFY][ONLINE][STAMAC:28:11:a5:10:cf:f5 VMAC:28:11:a5:10:cf:f5 SrvAP:0 11K:0 11V:0]

1981-01-01 00:01:04 [Error][Debug-Log] static:[dhcpd]request packet has no lease,send nak!
1981-01-01 00:01:04 [Debug][Debug-Log] static:[dhcpd]receive Discover, xid[1d332c6a], mac[28:11:a5:10:cf:f5], option60[udhcp 1.23.2]
1981-01-01 00:01:04 [Critical][Debug-Log] static:[dhcpd]xid[1d332c6a] choose [main] address pool
1981-01-01 00:01:05 [Debug][Debug-Log] static:[FBT HG][STA NOTIFY][ONLINE][STAMAC:38:81:d7:15:cb:20 VMAC:38:81:d7:15:cb:20 SrvAP:0 11K:0 11V:0]

1981-01-01 00:01:05 [Debug][Debug-Log] static:[dhcpd]receive Discover, xid[709c47f7], mac[38:81:d7:15:cb:20]
1981-01-01 00:01:05 [Critical][Debug-Log] static:[dhcpd]xid[709c47f7] choose [main] address pool
1981-01-01 00:01:06 [Debug][Debug-Log] static:[dhcpc]receive Ack, wan[wan3], xid[defe7715], mac[cc:64:a6:ec:17:4d], request serverip[*PUBLIC-IP*], yourip[92.10.217.41], dns1[79.79.79.79], dns2[79.79.79.80]
1981-01-01 00:01:06 [Debug][Debug-Log] static:[WAN_MNGT] ipv4 if set wan state up pre, wan Index=0x10201001.
1981-01-01 00:01:07 [Debug][Debug-Log] static:[WAN_MNGT] ipv4 if set wan state up, wan Index=0x10201001.
1981-01-01 00:01:07 [Debug][Debug-Log] static:[dhcpd]send Ack, xid[1d332c6a], mac[28:11:a5:10:cf:f5], request serverip[*INTERNAL-IP*.1], yourip[*INTERNAL-IP*.11], dns1[208.67.222.222], dns2[8.8.8.8]
1981-01-01 00:01:07 [Debug][Debug-Log] static:[dhcpd]send Ack, xid[fbda5d0d], mac[f8:ff:c2:7f:8f:df], request serverip[*INTERNAL-IP*.1], yourip[*INTERNAL-IP*.27], dns1[208.67.222.222], dns2[8.8.8.8]
1981-01-01 00:01:07 [Debug][Debug-Log] static:[dhcpd]send Ack, xid[c8882a98], mac[f8:e9:4e:53:f7:aa], request serverip[*INTERNAL-IP*.1], yourip[*INTERNAL-IP*.14], dns1[208.67.222.222], dns2[8.8.8.8]
1981-01-01 00:01:07 [Debug][Debug-Log] static:[dhcpd]send Ack, xid[96f67e8a], mac[10:29:59:ac:5f:ac], request serverip[*INTERNAL-IP*.1], yourip[*INTERNAL-IP*.26], dns1[208.67.222.222], dns2[8.8.8.8]
1981-01-01 00:01:07 [Error][Debug-Log] static:[dhcpd]request packet has no lease,send nak!
1981-01-01 00:01:07 [Debug][Debug-Log] static:[dhcpd]receive Discover, xid[aa3c470b], mac[78:31:c1:bd:3c:78]
1981-01-01 00:01:07 [Critical][Debug-Log] static:[dhcpd]xid[aa3c470b] choose [main] address pool
1981-01-01 00:01:07 [Critical][Debug-Log] static:MngtPlat_OnWanUp[index_0x10201001]
1981-01-01 00:01:08 [Debug][Debug-Log] static:[dhcpd]send Ack, xid[709c47f7], mac[38:81:d7:15:cb:20], request serverip[*INTERNAL-IP*.1], yourip[*INTERNAL-IP*.13], dns1[208.67.222.222], dns2[8.8.8.8]
2020-05-19 15:28:44 [Debug][Debug-Log] static:[FBT HG][STA DEL][OFFLINE][STAMAC:10:29:59:ac:5f:ac VMAC:10:29:59:ac:5f:ac SrvAP:0]
2020-05-19 15:28:44 [Debug][Debug-Log] static:[dhcpd]receive Discover, xid[aa3c470b], mac[78:31:c1:bd:3c:78]
2020-05-19 15:28:44 [Critical][Debug-Log] static:[dhcpd]xid[aa3c470b] choose [main] address pool
2020-05-19 15:28:45 [Error][Debug-Log] static:[dhcpd]request packet has no lease,send nak!
2020-05-19 15:28:45 [Debug][Debug-Log] static:[FBT HG][STA NOTIFY][ONLINE][STAMAC:74:40:bb:1a:51:93 VMAC:74:40:bb:1a:51:93 SrvAP:0 11K:1 11V:1]

2020-05-19 15:28:45 [Debug][Debug-Log] static:[dhcpd]receive Discover, xid[e6a8f95], mac[74:40:bb:1a:51:93], option60[MSFT 5.0]
2020-05-19 15:28:45 [Critical][Debug-Log] static:[dhcpd]xid[e6a8f95] choose [main] address pool
2020-05-19 15:28:45 [Debug][Debug-Log] static:[dhcp6s] terminal device mac[74:40:bb:1a:51:93]
2020-05-19 15:28:46 [Debug][Debug-Log] static:[dhcpd]send Ack, xid[aa3c470b], mac[78:31:c1:bd:3c:78], request serverip[*INTERNAL-IP*.1], yourip[*INTERNAL-IP*.22], dns1[208.67.222.222], dns2[8.8.8.8]
2020-05-19 15:28:47 [Debug][Debug-Log] static:[dhcpd]send Ack, xid[e6a8f95], mac[74:40:bb:1a:51:93], request serverip[*INTERNAL-IP*.1], yourip[*INTERNAL-IP*.21], dns1[208.67.222.222], dns2[8.8.8.8]
2020-05-19 15:28:48 [Debug][Debug-Log] static:[FBT HG][STA NOTIFY][ONLINE][STAMAC:3c:15:c2:c3:76:ae VMAC:3c:15:c2:c3:76:ae SrvAP:0 11K:0 11V:0]

2020-05-19 15:28:50 [Error][Debug-Log] static:[dhcpd]request packet has no lease,send nak!
2020-05-19 15:28:52 [Error][Debug-Log] static:RpcType:CwmpRpcGetParameterValues,RetCode:0x232a.<Name>Device.WiFi.AccessPoint.1.<Name>Device.WiFi.SSID.1.<Name>Device.WiFi.Radio.1.<Name>Device.WiFi.AccessPoint.5.<Name>Device.WiFi.SSID.5.<Name>Device.WiFi.Radio.2.
2020-05-19 15:28:53 [Error][Debug-Log] static:[dhcpd]request packet has no lease,send nak!
2020-05-19 15:28:53 [Debug][Debug-Log] static:[dhcpd]receive Discover, xid[b0bfdeaf], mac[3c:15:c2:c3:76:ae]
2020-05-19 15:28:53 [Critical][Debug-Log] static:[dhcpd]xid[b0bfdeaf] choose [main] address pool
2020-05-19 15:28:54 [Debug][Debug-Log] static:[dhcpd]receive Discover, xid[b0bfdeaf], mac[3c:15:c2:c3:76:ae]
2020-05-19 15:28:54 [Critical][Debug-Log] static:[dhcpd]xid[b0bfdeaf] choose [main] address pool
2020-05-19 15:28:56 [Debug][Debug-Log] static:[dhcpd]send Ack, xid[b0bfdeaf], mac[3c:15:c2:c3:76:ae], request serverip[*INTERNAL-IP*.1], yourip[*INTERNAL-IP*.10], dns1[208.67.222.222], dns2[8.8.8.8]
2020-05-19 15:29:03 [Error][Debug-Log] static:[dhcpd]request packet has no lease,send nak!
2020-05-19 15:29:03 [Debug][Debug-Log] static:[FBT HG][STA NOTIFY][ONLINE][STAMAC:4c:24:98:46:a0:6c VMAC:4c:24:98:46:a0:6c SrvAP:0 11K:0 11V:0]

2020-05-19 15:29:04 [Debug][Debug-Log] static:[dhcpd]receive Discover, xid[9586d586], mac[4c:24:98:46:a0:6c]
2020-05-19 15:29:04 [Critical][Debug-Log] static:[dhcpd]xid[9586d586] choose [main] address pool
2020-05-19 15:29:05 [Debug][Debug-Log] static:[dhcpd]receive Discover, xid[9586d586], mac[4c:24:98:46:a0:6c]
2020-05-19 15:29:05 [Critical][Debug-Log] static:[dhcpd]xid[9586d586] choose [main] address pool
2020-05-19 15:29:06 [Debug][Debug-Log] static:[dhcpd]send Ack, xid[9586d586], mac[4c:24:98:46:a0:6c], request serverip[*INTERNAL-IP*.1], yourip[*INTERNAL-IP*.16], dns1[208.67.222.222], dns2[8.8.8.8]
2020-05-19 15:29:11 [Debug][Debug-Log] static:[dhcpd]send Ack, xid[542c138a], mac[4c:24:98:46:a0:6c], request serverip[*INTERNAL-IP*.1], clientip[*INTERNAL-IP*.16], yourip[*INTERNAL-IP*.16], dns1[208.67.222.222], dns2[8.8.8.8]
2020-05-19 15:29:11 [Debug][Debug-Log] static:[dhcpd]send Ack, xid[e9ccda71], mac[4c:24:98:46:a0:6c], request serverip[*INTERNAL-IP*.1], clientip[*INTERNAL-IP*.16], yourip[*INTERNAL-IP*.16], dns1[208.67.222.222], dns2[8.8.8.8]
2020-05-19 15:29:11 [Debug][Debug-Log] static:[dhcpd]send Ack, xid[e9ccda71], mac[4c:24:98:46:a0:6c], request serverip[*INTERNAL-IP*.1], clientip[*INTERNAL-IP*.16], yourip[*INTERNAL-IP*.16], dns1[208.67.222.222], dns2[8.8.8.8]
2020-05-19 15:29:24 [Debug][Debug-Log] static:[FBT HG][STA NOTIFY][ONLINE][STAMAC:40:49:0f:b8:26:ab VMAC:40:49:0f:b8:26:ab SrvAP:0 11K:1 11V:1]

2020-05-19 15:29:24 [Debug][Debug-Log] static:[dhcpd]receive Discover, xid[447634f3], mac[40:49:0f:b8:26:ab], option60[android-dhcp-7.0]
2020-05-19 15:29:24 [Critical][Debug-Log] static:[dhcpd]xid[447634f3] choose [main] address pool
2020-05-19 15:29:26 [Debug][Debug-Log] static:[dhcpd]send Ack, xid[447634f3], mac[40:49:0f:b8:26:ab], request serverip[*INTERNAL-IP*.1], yourip[*INTERNAL-IP*.15], dns1[208.67.222.222], dns2[8.8.8.8]
2020-05-19 15:29:30 [Debug][Debug-Log] static:[FBT HG][STA NOTIFY][ONLINE][STAMAC:fc:1d:43:17:34:4a VMAC:fc:1d:43:17:34:4a SrvAP:0 11K:1 11V:1]

2020-05-19 15:29:30 [Error][Debug-Log] static:[dhcpd]request packet has no lease,send nak!
2020-05-19 15:29:32 [Error][Debug-Log] static:[dhcpd]request packet has no lease,send nak!
2020-05-19 15:29:34 [Error][Debug-Log] static:[dhcpd]request packet has no lease,send nak!
2020-05-19 15:29:38 [Alert][Debug-Log] dynamic:Load memu from the directory [/html/menu/MenuAbroadXdsl_talktalk.xml].
2020-05-19 15:29:39 [Debug][Debug-Log] static:[dhcpd]receive Discover, xid[b791391f], mac[fc:1d:43:17:34:4a]
2020-05-19 15:29:39 [Critical][Debug-Log] static:[dhcpd]xid[b791391f] choose [main] address pool
2020-05-19 15:29:40 [Debug][Debug-Log] static:[dhcpd]receive Discover, xid[b791391f], mac[fc:1d:43:17:34:4a]
2020-05-19 15:29:40 [Critical][Debug-Log] static:[dhcpd]xid[b791391f] choose [main] address pool
2020-05-19 15:29:42 [Debug][Debug-Log] static:[FBT HG][STA NOTIFY][ONLINE][STAMAC:a0:56:f3:e8:4a:02 VMAC:a0:56:f3:e8:4a:02 SrvAP:0 11K:1 11V:1]

2020-05-19 15:29:42 [Error][Debug-Log] static:[dhcpd]request packet has no lease,send nak!
2020-05-19 15:29:42 [Debug][Debug-Log] static:[dhcpd]send Ack, xid[b791391f], mac[fc:1d:43:17:34:4a], request serverip[*INTERNAL-IP*.1], yourip[*INTERNAL-IP*.20], dns1[208.67.222.222], dns2[8.8.8.8]
2020-05-19 15:29:43 [Debug][Debug-Log] static:[FBT HG][STA DEL][OFFLINE][STAMAC:fc:1d:43:17:34:4a VMAC:fc:1d:43:17:34:4a SrvAP:0]
2020-05-19 15:29:44 [Error][Debug-Log] static:[dhcpd]request packet has no lease,send nak!
2020-05-19 15:29:44 [Debug][Debug-Log] static:[dhcpd]receive Discover, xid[73bdb24e], mac[a0:56:f3:e8:4a:02]
2020-05-19 15:29:44 [Critical][Debug-Log] static:[dhcpd]xid[73bdb24e] choose [main] address pool
2020-05-19 15:29:46 [Debug][Debug-Log] static:[dhcpd]receive Discover, xid[73bdb24e], mac[a0:56:f3:e8:4a:02]
2020-05-19 15:29:46 [Critical][Debug-Log] static:[dhcpd]xid[73bdb24e] choose [main] address pool
2020-05-19 15:29:47 [Debug][Debug-Log] static:[dhcpd]send Ack, xid[73bdb24e], mac[a0:56:f3:e8:4a:02], request serverip[*INTERNAL-IP*.1], yourip[*INTERNAL-IP*.12], dns1[208.67.222.222], dns2[8.8.8.8]
2020-05-19 15:30:31 [Debug][Debug-Log] static:[FBT HG][STA NOTIFY][ONLINE][STAMAC:fc:1d:43:17:34:4a VMAC:fc:1d:43:17:34:4a SrvAP:0 11K:1 11V:1]

2020-05-19 15:30:31 [Debug][Debug-Log] static:[dhcpd]send Ack, xid[b7913921], mac[fc:1d:43:17:34:4a], request serverip[*INTERNAL-IP*.1], yourip[*INTERNAL-IP*.20], dns1[208.67.222.222], dns2[8.8.8.8]
2020-05-19 15:30:32 [Debug][Debug-Log] static:[dhcpd]send Ack, xid[b7913922], mac[fc:1d:43:17:34:4a], request serverip[*INTERNAL-IP*.1], yourip[*INTERNAL-IP*.20], dns1[208.67.222.222], dns2[8.8.8.8]
2020-05-19 15:30:34 [Debug][Debug-Log] static:[dhcpd]send Ack, xid[b7913922], mac[fc:1d:43:17:34:4a], request serverip[*INTERNAL-IP*.1], yourip[*INTERNAL-IP*.20], dns1[208.67.222.222], dns2[8.8.8.8]
Thanks, Sam.
Highlighted
Participant

I've been troubleshooting this problem for the last two hours, the symptoms I experience is high latency 320ms to the internet and to the router.

 

I believe the high latency is caused by the router losing connection to TalkTalk servers based on the repeat of the logs. The logs were captures at the time of the internet drop (seven pings)

 

 


2020-05-19 15:33:52 [Debug][Debug-Log] static:[dhcpd]receive Discover, xid[96f67e8c], mac[10:29:59:ac:5f:ac]
2020-05-19 15:33:52 [Critical][Debug-Log] static:[dhcpd]xid[96f67e8c] choose [main] address pool
2020-05-19 15:33:53 [Debug][Debug-Log] static:[dhcpd]receive Discover, xid[96f67e8c], mac[10:29:59:ac:5f:ac]
2020-05-19 15:33:53 [Critical][Debug-Log] static:[dhcpd]xid[96f67e8c] choose [main] address pool
2020-05-19 15:33:55 [Debug][Debug-Log] static:[dhcpd]send Ack, xid[96f67e8c], mac[10:29:59:ac:5f:ac], request serverip[*INTERNAL-IP*.1], yourip[*INTERNAL-IP*.26], dns1[208.67.222.222], dns2[8.8.8.8]
2020-05-19 15:34:01 [Debug][Debug-Log] static:[FBT HG][STA DEL][OFFLINE][STAMAC:10:29:59:ac:5f:ac VMAC:10:29:59:ac:5f:ac SrvAP:0]
2020-05-19 15:34:42 [Debug][Debug-Log] static:[dhcpc]receive Ack, wan[wan3], xid[defe7715], mac[cc:64:a6:ec:17:4d], request serverip[*PUBLIC-IP*.1], clientip[*PUBLIC-IP*.41], yourip[*PUBLIC-IP*.41], dns1[79.79.79.79], dns2[79.79.79.80]
2020-05-19 15:40:02 [Debug][Debug-Log] static:[FBT HG][STA NOTIFY][ONLINE][STAMAC:10:29:59:ac:5f:ac VMAC:10:29:59:ac:5f:ac SrvAP:0 11K:1 11V:1]

2020-05-19 15:40:02 [Debug][Debug-Log] static:[dhcpd]send Ack, xid[96f67e8d], mac[10:29:59:ac:5f:ac], request serverip[*INTERNAL-IP*.1], yourip[*INTERNAL-IP*.26], dns1[208.67.222.222], dns2[8.8.8.8]
2020-05-19 15:40:11 [Debug][Debug-Log] static:[FBT HG][STA DEL][OFFLINE][STAMAC:10:29:59:ac:5f:ac VMAC:10:29:59:ac:5f:ac SrvAP:0]
2020-05-19 15:40:42 [Debug][Debug-Log] static:[dhcpc]receive Ack, wan[wan3], xid[defe7715], mac[cc:64:a6:ec:17:4d], request serverip[*PUBLIC-IP*.1], clientip[*PUBLIC-IP*.41], yourip[*PUBLIC-IP*.41], dns1[79.79.79.79], dns2[79.79.79.80]
2020-05-19 15:46:42 [Debug][Debug-Log] static:[dhcpc]receive Ack, wan[wan3], xid[defe7715], mac[cc:64:a6:ec:17:4d], request serverip[*PUBLIC-IP*.1], clientip[*PUBLIC-IP*.41], yourip[*PUBLIC-IP*.41], dns1[79.79.79.79], dns2[79.79.79.80]
2020-05-19 15:46:48 [Debug][Debug-Log] static:[FBT HG][STA NOTIFY][ONLINE][STAMAC:10:29:59:ac:5f:ac VMAC:10:29:59:ac:5f:ac SrvAP:0 11K:1 11V:1]

2020-05-19 15:46:48 [Debug][Debug-Log] static:[dhcpd]send Ack, xid[96f67e8e], mac[10:29:59:ac:5f:ac], request serverip[*INTERNAL-IP*.1], yourip[*INTERNAL-IP*.26], dns1[208.67.222.222], dns2[8.8.8.8]
2020-05-19 15:51:46 [Debug][Debug-Log] static:[FBT HG][STA DEL][OFFLINE][STAMAC:10:29:59:ac:5f:ac VMAC:10:29:59:ac:5f:ac SrvAP:0]
2020-05-19 15:52:43 [Debug][Debug-Log] static:[dhcpc]receive Ack, wan[wan3], xid[defe7715], mac[cc:64:a6:ec:17:4d], request serverip[*PUBLIC-IP*.1], clientip[*PUBLIC-IP*.41], yourip[*PUBLIC-IP*.41], dns1[79.79.79.79], dns2[79.79.79.80]
2020-05-19 15:53:24 [Debug][Debug-Log] static:[FBT HG][STA NOTIFY][ONLINE][STAMAC:10:29:59:ac:5f:ac VMAC:10:29:59:ac:5f:ac SrvAP:0 11K:1 11V:1]

2020-05-19 15:53:24 [Debug][Debug-Log] static:[dhcpd]send Ack, xid[96f67e8f], mac[10:29:59:ac:5f:ac], request serverip[*INTERNAL-IP*.1], yourip[*INTERNAL-IP*.26], dns1[208.67.222.222], dns2[8.8.8.8]
2020-05-19 15:53:32 [Debug][Debug-Log] static:[FBT HG][STA DEL][OFFLINE][STAMAC:10:29:59:ac:5f:ac VMAC:10:29:59:ac:5f:ac SrvAP:0]
2020-05-19 15:58:43 [Debug][Debug-Log] static:[dhcpc]receive Ack, wan[wan3], xid[defe7715], mac[cc:64:a6:ec:17:4d], request serverip[*PUBLIC-IP*.1], clientip[*PUBLIC-IP*.41], yourip[*PUBLIC-IP*.41], dns1[79.79.79.79], dns2[79.79.79.80]
2020-05-19 16:00:46 [Debug][Debug-Log] static:[FBT HG][STA NOTIFY][ONLINE][STAMAC:10:29:59:ac:5f:ac VMAC:10:29:59:ac:5f:ac SrvAP:0 11K:1 11V:1]

2020-05-19 16:00:46 [Debug][Debug-Log] static:[dhcpd]send Ack, xid[96f67e90], mac[10:29:59:ac:5f:ac], request serverip[*INTERNAL-IP*.1], yourip[*INTERNAL-IP*.26], dns1[208.67.222.222], dns2[8.8.8.8]
2020-05-19 16:04:43 [Debug][Debug-Log] static:[dhcpc]receive Ack, wan[wan3], xid[defe7715], mac[cc:64:a6:ec:17:4d], request serverip[*PUBLIC-IP*.1], clientip[*PUBLIC-IP*.41], yourip[*PUBLIC-IP*.41], dns1[79.79.79.79], dns2[79.79.79.80]
2020-05-19 16:05:46 [Debug][Debug-Log] static:[FBT HG][STA DEL][OFFLINE][STAMAC:10:29:59:ac:5f:ac VMAC:10:29:59:ac:5f:ac SrvAP:0]
2020-05-19 16:06:53 [Debug][Debug-Log] static:[FBT HG][STA NOTIFY][ONLINE][STAMAC:10:29:59:ac:5f:ac VMAC:10:29:59:ac:5f:ac SrvAP:0 11K:1 11V:1]

2020-05-19 16:06:53 [Debug][Debug-Log] static:[dhcpd]send Ack, xid[96f67e91], mac[10:29:59:ac:5f:ac], request serverip[*INTERNAL-IP*.1], yourip[*INTERNAL-IP*.26], dns1[208.67.222.222], dns2[8.8.8.8]
2020-05-19 16:07:02 [Debug][Debug-Log] static:[FBT HG][STA DEL][OFFLINE][STAMAC:10:29:59:ac:5f:ac VMAC:10:29:59:ac:5f:ac SrvAP:0]
2020-05-19 16:10:43 [Debug][Debug-Log] static:[dhcpc]receive Ack, wan[wan3], xid[defe7715], mac[cc:64:a6:ec:17:4d], request serverip[*PUBLIC-IP*.1], clientip[*PUBLIC-IP*.41], yourip[*PUBLIC-IP*.41], dns1[79.79.79.79], dns2[79.79.79.80]
2020-05-19 16:16:43 [Debug][Debug-Log] static:[dhcpc]receive Ack, wan[wan3], xid[defe7715], mac[cc:64:a6:ec:17:4d], request serverip[*PUBLIC-IP*.1], clientip[*PUBLIC-IP*.41], yourip[*PUBLIC-IP*.41], dns1[79.79.79.79], dns2[79.79.79.80]
2020-05-19 16:17:08 [Debug][Debug-Log] static:[FBT HG][STA NOTIFY][ONLINE][STAMAC:10:29:59:ac:5f:ac VMAC:10:29:59:ac:5f:ac SrvAP:0 11K:1 11V:1]

2020-05-19 16:17:08 [Debug][Debug-Log] static:[dhcpd]send Ack, xid[96f67e92], mac[10:29:59:ac:5f:ac], request serverip[*INTERNAL-IP*.1], yourip[*INTERNAL-IP*.26], dns1[208.67.222.222], dns2[8.8.8.8]
2020-05-19 16:17:16 [Debug][Debug-Log] static:[FBT HG][STA DEL][OFFLINE][STAMAC:10:29:59:ac:5f:ac VMAC:10:29:59:ac:5f:ac SrvAP:0]
2020-05-19 16:22:43 [Debug][Debug-Log] static:[dhcpc]receive Ack, wan[wan3], xid[defe7715], mac[cc:64:a6:ec:17:4d], request serverip[*PUBLIC-IP*.1], clientip[*PUBLIC-IP*.41], yourip[*PUBLIC-IP*.41], dns1[79.79.79.79], dns2[79.79.79.80]
2020-05-19 16:23:40 [Debug][Debug-Log] static:[FBT HG][STA NOTIFY][ONLINE][STAMAC:10:29:59:ac:5f:ac VMAC:10:29:59:ac:5f:ac SrvAP:0 11K:1 11V:1]

2020-05-19 16:23:40 [Debug][Debug-Log] static:[dhcpd]send Ack, xid[96f67e93], mac[10:29:59:ac:5f:ac], request serverip[*INTERNAL-IP*.1], yourip[*INTERNAL-IP*.26], dns1[208.67.222.222], dns2[8.8.8.8]
2020-05-19 16:23:49 [Debug][Debug-Log] static:[FBT HG][STA DEL][OFFLINE][STAMAC:10:29:59:ac:5f:ac VMAC:10:29:59:ac:5f:ac SrvAP:0]
2020-05-19 16:28:44 [Debug][Debug-Log] static:[dhcpc]receive Ack, wan[wan3], xid[defe7715], mac[cc:64:a6:ec:17:4d], request serverip[*PUBLIC-IP*.1], clientip[*PUBLIC-IP*.41], yourip[*PUBLIC-IP*.41], dns1[79.79.79.79], dns2[79.79.79.80]
2020-05-19 16:31:54 [Debug][Debug-Log] static:[FBT HG][STA NOTIFY][ONLINE][STAMAC:10:29:59:ac:5f:ac VMAC:10:29:59:ac:5f:ac SrvAP:0 11K:1 11V:1]

2020-05-19 16:31:54 [Debug][Debug-Log] static:[dhcpd]send Ack, xid[96f67e94], mac[10:29:59:ac:5f:ac], request serverip[*INTERNAL-IP*.1], yourip[*INTERNAL-IP*.26], dns1[208.67.222.222], dns2[8.8.8.8]
2020-05-19 16:32:02 [Debug][Debug-Log] static:[FBT HG][STA DEL][OFFLINE][STAMAC:10:29:59:ac:5f:ac VMAC:10:29:59:ac:5f:ac SrvAP:0]
2020-05-19 16:34:44 [Debug][Debug-Log] static:[dhcpc]receive Ack, wan[wan3], xid[defe7715], mac[cc:64:a6:ec:17:4d], request serverip[*PUBLIC-IP*.1], clientip[*PUBLIC-IP*.41], yourip[*PUBLIC-IP*.41], dns1[79.79.79.79], dns2[79.79.79.80]
2020-05-19 16:37:59 [Debug][Debug-Log] static:[FBT HG][STA DEL][OFFLINE][STAMAC:f8:ff:c2:7f:8f:df VMAC:f8:ff:c2:7f:8f:df SrvAP:0]
2020-05-19 16:37:59 [Debug][Debug-Log] static:[FBT HG][STA NOTIFY][ONLINE][STAMAC:10:29:59:ac:5f:ac VMAC:10:29:59:ac:5f:ac SrvAP:0 11K:1 11V:1]

2020-05-19 16:38:00 [Debug][Debug-Log] static:[dhcpd]send Ack, xid[96f67e95], mac[10:29:59:ac:5f:ac], request serverip[*INTERNAL-IP*.1], yourip[*INTERNAL-IP*.26], dns1[208.67.222.222], dns2[8.8.8.8]
2020-05-19 16:40:44 [Debug][Debug-Log] static:[dhcpc]receive Ack, wan[wan3], xid[defe7715], mac[cc:64:a6:ec:17:4d], request serverip[*PUBLIC-IP*.1], clientip[*PUBLIC-IP*.41], yourip[*PUBLIC-IP*.41], dns1[79.79.79.79], dns2[79.79.79.80]
2020-05-19 16:43:01 [Debug][Debug-Log] static:[FBT HG][STA DEL][OFFLINE][STAMAC:10:29:59:ac:5f:ac VMAC:10:29:59:ac:5f:ac SrvAP:0]
2020-05-19 16:45:48 [Debug][Debug-Log] static:[FBT HG][STA NOTIFY][ONLINE][STAMAC:10:29:59:ac:5f:ac VMAC:10:29:59:ac:5f:ac SrvAP:0 11K:1 11V:1]

2020-05-19 16:45:48 [Debug][Debug-Log] static:[dhcpd]send Ack, xid[96f67e96], mac[10:29:59:ac:5f:ac], request serverip[*INTERNAL-IP*.1], yourip[*INTERNAL-IP*.26], dns1[208.67.222.222], dns2[8.8.8.8]
2020-05-19 16:45:57 [Debug][Debug-Log] static:[FBT HG][STA DEL][OFFLINE][STAMAC:10:29:59:ac:5f:ac VMAC:10:29:59:ac:5f:ac SrvAP:0]
2020-05-19 16:46:44 [Debug][Debug-Log] static:[dhcpc]receive Ack, wan[wan3], xid[defe7715], mac[cc:64:a6:ec:17:4d], request serverip[*PUBLIC-IP*.1], clientip[*PUBLIC-IP*.41], yourip[*PUBLIC-IP*.41], dns1[79.79.79.79], dns2[79.79.79.80]

Thanks, Sam.
Highlighted
Participant

Hi,

 

Can anyone help, your service is riddled with problems and your customer service is very poor. I asked for my case to be escalated and was told I would receive a call back between 18:00-17:00. Its now 19:15 and no one has called.

 

In addition, when I call the telephone number is informs me the tech support department closes at 4pm.

 

Your service is absolutely appalling. I would like someone to call me about cancelling my one month old service. 

Thanks, Sam.
Highlighted
Participant

Last night I powered off the router for 30 minutes and then powered it back on, on the hope something would clear on the TalkTalk cache and resolve the problem.

 

This morning I have checked the router and all night the WAN interface has been going offline and then back online. I have discovered this morning that the WAN IP lease is on 900s, the offline messages which are being received could be related to the DHCP server confirming its lease and then extended the lease. However, I am not sure... Below are the latest Debug logs:

 

 

Manufacturer:Huawei Technologies Co., Ltd;
ProductClass:DG8041W;
SerialNumber:XXXXXXXXXXXXXX
IP:*PUBLIC-IP*.161;
HWVer:I.1.01;
SWVer:v1.05t;

1981-01-01 00:00:47 [Debug][Debug-Log] dynamic:[WLAN] Batch add rule for SSID:SSID-1 OK.MAC list:
1981-01-01 00:00:49 [Debug][Debug-Log] dynamic:[WLAN] Batch add rule for SSID:SSID-2 OK.MAC list:
1981-01-01 00:00:51 [Debug][Debug-Log] dynamic:[WLAN] Batch add rule for SSID:SSID-5 OK.MAC list:
1981-01-01 00:00:53 [Debug][Debug-Log] dynamic:[WLAN] Batch add rule for SSID:SSID-3 OK.MAC list:
2020-05-20 04:49:57 [Debug][Debug-Log] static:[FBT HG][STA DEL][OFFLINE][STAMAC:10:29:59:ac:5f:ac VMAC:10:29:59:ac:5f:ac SrvAP:0]
2020-05-20 04:50:10 [Informational][Debug-Log] static:DNS service of wan3 is abnormal
2020-05-20 04:51:10 [Informational][Debug-Log] static:DNS service of wan3 is recovered
2020-05-20 04:51:30 [Debug][Debug-Log] static:[FBT HG][STA NOTIFY][ONLINE][STAMAC:10:29:59:ac:5f:ac VMAC:10:29:59:ac:5f:ac SrvAP:0 11K:1 11V:1]

2020-05-20 04:51:31 [Debug][Debug-Log] static:[dhcpd]send Ack, xid[96f67f08], mac[10:29:59:ac:5f:ac], request serverip[*INTERNAL-IP*], yourip[192.168.20.26], dns1[208.67.222.222], dns2[8.8.8.8]
2020-05-20 04:51:39 [Debug][Debug-Log] static:[FBT HG][STA DEL][OFFLINE][STAMAC:10:29:59:ac:5f:ac VMAC:10:29:59:ac:5f:ac SrvAP:0]
2020-05-20 04:52:55 [Debug][Debug-Log] static:[FBT HG][STA NOTIFY][ONLINE][STAMAC:40:49:0f:b8:26:ab VMAC:40:49:0f:b8:26:ab SrvAP:0 11K:1 11V:1]

2020-05-20 04:52:55 [Debug][Debug-Log] static:[dhcpd]receive Discover, xid[cb86582b], mac[40:49:0f:b8:26:ab], option60[android-dhcp-7.0]
2020-05-20 04:52:55 [Critical][Debug-Log] static:[dhcpd]xid[cb86582b] choose [main] address pool
2020-05-20 04:52:57 [Debug][Debug-Log] static:[dhcpd]send Ack, xid[cb86582b], mac[40:49:0f:b8:26:ab], request serverip[*INTERNAL-IP*], yourip[*INTERNAL-IP*5], dns1[208.67.222.222], dns2[8.8.8.8]
2020-05-20 04:53:53 [Debug][Debug-Log] static:[dhcpc]receive Ack, wan[wan3], xid[a889a935], mac[cc:64:a6:ec:17:4d], request serverip[*SERVER-IP*.1], clientip[*PUBLIC-IP*.161], yourip[*PUBLIC-IP*.161], dns1[79.79.79.79], dns2[79.79.79.80]
2020-05-20 04:57:41 [Debug][Debug-Log] static:[FBT HG][STA NOTIFY][ONLINE][STAMAC:10:29:59:ac:5f:ac VMAC:10:29:59:ac:5f:ac SrvAP:0 11K:1 11V:1]

2020-05-20 04:57:41 [Debug][Debug-Log] static:[dhcpd]send Ack, xid[96f67f09], mac[10:29:59:ac:5f:ac], request serverip[*INTERNAL-IP*], yourip[192.168.20.26], dns1[208.67.222.222], dns2[8.8.8.8]
2020-05-20 04:57:50 [Debug][Debug-Log] static:[FBT HG][STA DEL][OFFLINE][STAMAC:10:29:59:ac:5f:ac VMAC:10:29:59:ac:5f:ac SrvAP:0]
2020-05-20 04:59:53 [Debug][Debug-Log] static:[dhcpc]receive Ack, wan[wan3], xid[a889a935], mac[cc:64:a6:ec:17:4d], request serverip[*SERVER-IP*.1], clientip[*PUBLIC-IP*.161], yourip[*PUBLIC-IP*.161], dns1[79.79.79.79], dns2[79.79.79.80]
2020-05-20 05:02:50 [Informational][Debug-Log] static:DNS service of wan3 is abnormal
2020-05-20 05:03:10 [Informational][Debug-Log] static:DNS service of wan3 is recovered
2020-05-20 05:03:30 [Debug][Debug-Log] static:[FBT HG][STA DEL][OFFLINE][STAMAC:40:49:0f:b8:26:ab VMAC:40:49:0f:b8:26:ab SrvAP:0]
2020-05-20 05:05:50 [Informational][Debug-Log] static:DNS service of wan3 is abnormal
2020-05-20 05:05:53 [Debug][Debug-Log] static:[dhcpc]receive Ack, wan[wan3], xid[a889a935], mac[cc:64:a6:ec:17:4d], request serverip[*SERVER-IP*.1], clientip[*PUBLIC-IP*.161], yourip[*PUBLIC-IP*.161], dns1[79.79.79.79], dns2[79.79.79.80]
2020-05-20 05:06:16 [Debug][Debug-Log] static:[FBT HG][STA NOTIFY][ONLINE][STAMAC:10:29:59:ac:5f:ac VMAC:10:29:59:ac:5f:ac SrvAP:0 11K:1 11V:1]

2020-05-20 05:06:17 [Debug][Debug-Log] static:[dhcpd]send Ack, xid[96f67f0a], mac[10:29:59:ac:5f:ac], request serverip[*INTERNAL-IP*], yourip[192.168.20.26], dns1[208.67.222.222], dns2[8.8.8.8]
2020-05-20 05:06:25 [Debug][Debug-Log] static:[FBT HG][STA DEL][OFFLINE][STAMAC:10:29:59:ac:5f:ac VMAC:10:29:59:ac:5f:ac SrvAP:0]
2020-05-20 05:06:30 [Informational][Debug-Log] static:DNS service of wan3 is recovered
2020-05-20 05:08:02 [Debug][Debug-Log] static:[FBT HG][STA DEL][OFFLINE][STAMAC:40:49:0f:b8:26:ab VMAC:40:49:0f:b8:26:ab SrvAP:0]
2020-05-20 05:08:02 [Debug][Debug-Log] static:[FBT HG][STA DEL][OFFLINE][STAMAC:40:49:0f:b8:26:ab VMAC:40:49:0f:b8:26:ab SrvAP:0]
2020-05-20 05:08:02 [Debug][Debug-Log] static:[FBT HG][STA DEL][OFFLINE][STAMAC:40:49:0f:b8:26:ab VMAC:40:49:0f:b8:26:ab SrvAP:0]
2020-05-20 05:08:02 [Debug][Debug-Log] static:[FBT HG][STA DEL][OFFLINE][STAMAC:40:49:0f:b8:26:ab VMAC:40:49:0f:b8:26:ab SrvAP:0]
2020-05-20 05:08:02 [Debug][Debug-Log] static:[FBT HG][STA DEL][OFFLINE][STAMAC:40:49:0f:b8:26:ab VMAC:40:49:0f:b8:26:ab SrvAP:0]
2020-05-20 05:08:50 [Informational][Debug-Log] static:DNS service of wan3 is abnormal
2020-05-20 05:09:10 [Informational][Debug-Log] static:DNS service of wan3 is recovered
2020-05-20 05:11:54 [Debug][Debug-Log] static:[dhcpc]receive Ack, wan[wan3], xid[a889a935], mac[cc:64:a6:ec:17:4d], request serverip[*SERVER-IP*.1], clientip[*PUBLIC-IP*.161], yourip[*PUBLIC-IP*.161], dns1[79.79.79.79], dns2[79.79.79.80]
2020-05-20 05:17:54 [Debug][Debug-Log] static:[dhcpc]receive Ack, wan[wan3], xid[a889a935], mac[cc:64:a6:ec:17:4d], request serverip[*SERVER-IP*.1], clientip[*PUBLIC-IP*.161], yourip[*PUBLIC-IP*.161], dns1[79.79.79.79], dns2[79.79.79.80]
2020-05-20 05:18:50 [Informational][Debug-Log] static:DNS service of wan3 is abnormal
2020-05-20 05:19:10 [Informational][Debug-Log] static:DNS service of wan3 is recovered
2020-05-20 05:20:50 [Informational][Debug-Log] static:DNS service of wan3 is abnormal
2020-05-20 05:21:02 [Debug][Debug-Log] static:[FBT HG][STA NOTIFY][ONLINE][STAMAC:10:29:59:ac:5f:ac VMAC:10:29:59:ac:5f:ac SrvAP:0 11K:1 11V:1]

2020-05-20 05:21:03 [Debug][Debug-Log] static:[dhcpd]send Ack, xid[96f67f0b], mac[10:29:59:ac:5f:ac], request serverip[*INTERNAL-IP*], yourip[192.168.20.26], dns1[208.67.222.222], dns2[8.8.8.8]
2020-05-20 05:21:10 [Informational][Debug-Log] static:DNS service of wan3 is recovered
2020-05-20 05:21:11 [Debug][Debug-Log] static:[FBT HG][STA DEL][OFFLINE][STAMAC:10:29:59:ac:5f:ac VMAC:10:29:59:ac:5f:ac SrvAP:0]
2020-05-20 05:23:10 [Informational][Debug-Log] static:DNS service of wan3 is abnormal
2020-05-20 05:23:54 [Debug][Debug-Log] static:[dhcpc]receive Ack, wan[wan3], xid[a889a935], mac[cc:64:a6:ec:17:4d], request serverip[*SERVER-IP*.1], clientip[*PUBLIC-IP*.161], yourip[*PUBLIC-IP*.161], dns1[79.79.79.79], dns2[79.79.79.80]
2020-05-20 05:24:10 [Informational][Debug-Log] static:DNS service of wan3 is recovered
2020-05-20 05:25:10 [Informational][Debug-Log] static:DNS service of wan3 is abnormal
2020-05-20 05:26:10 [Informational][Debug-Log] static:DNS service of wan3 is recovered
2020-05-20 05:29:54 [Debug][Debug-Log] static:[dhcpc]receive Ack, wan[wan3], xid[a889a935], mac[cc:64:a6:ec:17:4d], request serverip[*SERVER-IP*.1], clientip[*PUBLIC-IP*.161], yourip[*PUBLIC-IP*.161], dns1[79.79.79.79], dns2[79.79.79.80]
2020-05-20 05:30:10 [Informational][Debug-Log] static:DNS service of wan3 is abnormal
2020-05-20 05:31:10 [Informational][Debug-Log] static:DNS service of wan3 is recovered
2020-05-20 05:31:17 [Debug][Debug-Log] static:[FBT HG][STA NOTIFY][ONLINE][STAMAC:10:29:59:ac:5f:ac VMAC:10:29:59:ac:5f:ac SrvAP:0 11K:1 11V:1]

2020-05-20 05:31:18 [Debug][Debug-Log] static:[dhcpd]send Ack, xid[96f67f0c], mac[10:29:59:ac:5f:ac], request serverip[*INTERNAL-IP*], yourip[192.168.20.26], dns1[208.67.222.222], dns2[8.8.8.8]
2020-05-20 05:33:17 [Debug][Debug-Log] static:[FBT HG][STA DEL][OFFLINE][STAMAC:10:29:59:ac:5f:ac VMAC:10:29:59:ac:5f:ac SrvAP:0]
2020-05-20 05:35:50 [Informational][Debug-Log] static:DNS service of wan3 is abnormal
2020-05-20 05:35:54 [Debug][Debug-Log] static:[dhcpc]receive Ack, wan[wan3], xid[a889a935], mac[cc:64:a6:ec:17:4d], request serverip[*SERVER-IP*.1], clientip[*PUBLIC-IP*.161], yourip[*PUBLIC-IP*.161], dns1[79.79.79.79], dns2[79.79.79.80]
2020-05-20 05:36:50 [Informational][Debug-Log] static:DNS service of wan3 is recovered
2020-05-20 05:37:50 [Informational][Debug-Log] static:DNS service of wan3 is abnormal
2020-05-20 05:38:10 [Informational][Debug-Log] static:DNS service of wan3 is recovered
2020-05-20 05:40:10 [Informational][Debug-Log] static:DNS service of wan3 is abnormal
2020-05-20 05:40:30 [Informational][Debug-Log] static:DNS service of wan3 is recovered
2020-05-20 05:41:54 [Debug][Debug-Log] static:[dhcpc]receive Ack, wan[wan3], xid[a889a935], mac[cc:64:a6:ec:17:4d], request serverip[*SERVER-IP*.1], clientip[*PUBLIC-IP*.161], yourip[*PUBLIC-IP*.161], dns1[79.79.79.79], dns2[79.79.79.80]
2020-05-20 05:44:00 [Debug][Debug-Log] static:[FBT HG][STA NOTIFY][ONLINE][STAMAC:10:29:59:ac:5f:ac VMAC:10:29:59:ac:5f:ac SrvAP:0 11K:1 11V:1]

2020-05-20 05:44:01 [Debug][Debug-Log] static:[dhcpd]send Ack, xid[96f67f0d], mac[10:29:59:ac:5f:ac], request serverip[*INTERNAL-IP*], yourip[192.168.20.26], dns1[208.67.222.222], dns2[8.8.8.8]
2020-05-20 05:44:09 [Debug][Debug-Log] static:[FBT HG][STA DEL][OFFLINE][STAMAC:10:29:59:ac:5f:ac VMAC:10:29:59:ac:5f:ac SrvAP:0]
2020-05-20 05:47:55 [Debug][Debug-Log] static:[dhcpc]receive Ack, wan[wan3], xid[a889a935], mac[cc:64:a6:ec:17:4d], request serverip[*SERVER-IP*.1], clientip[*PUBLIC-IP*.161], yourip[*PUBLIC-IP*.161], dns1[79.79.79.79], dns2[79.79.79.80]
2020-05-20 05:48:10 [Informational][Debug-Log] static:DNS service of wan3 is abnormal
2020-05-20 05:49:10 [Informational][Debug-Log] static:DNS service of wan3 is recovered
2020-05-20 05:50:10 [Informational][Debug-Log] static:DNS service of wan3 is abnormal
2020-05-20 05:51:30 [Informational][Debug-Log] static:DNS service of wan3 is recovered
2020-05-20 05:53:55 [Debug][Debug-Log] static:[dhcpc]receive Ack, wan[wan3], xid[a889a935], mac[cc:64:a6:ec:17:4d], request serverip[*SERVER-IP*.1], clientip[*PUBLIC-IP*.161], yourip[*PUBLIC-IP*.161], dns1[79.79.79.79], dns2[79.79.79.80]
2020-05-20 05:55:50 [Informational][Debug-Log] static:DNS service of wan3 is abnormal
2020-05-20 05:55:51 [Debug][Debug-Log] static:[FBT HG][STA NOTIFY][ONLINE][STAMAC:10:29:59:ac:5f:ac VMAC:10:29:59:ac:5f:ac SrvAP:0 11K:1 11V:1]

2020-05-20 05:55:51 [Debug][Debug-Log] static:[dhcpd]send Ack, xid[96f67f0e], mac[10:29:59:ac:5f:ac], request serverip[*INTERNAL-IP*], yourip[192.168.20.26], dns1[208.67.222.222], dns2[8.8.8.8]
2020-05-20 05:56:00 [Debug][Debug-Log] static:[FBT HG][STA DEL][OFFLINE][STAMAC:10:29:59:ac:5f:ac VMAC:10:29:59:ac:5f:ac SrvAP:0]
2020-05-20 05:56:10 [Informational][Debug-Log] static:DNS service of wan3 is recovered
2020-05-20 05:59:55 [Debug][Debug-Log] static:[dhcpc]receive Ack, wan[wan3], xid[a889a935], mac[cc:64:a6:ec:17:4d], request serverip[*SERVER-IP*.1], clientip[*PUBLIC-IP*.161], yourip[*PUBLIC-IP*.161], dns1[79.79.79.79], dns2[79.79.79.80]
2020-05-20 06:01:10 [Informational][Debug-Log] static:DNS service of wan3 is abnormal
2020-05-20 06:02:30 [Informational][Debug-Log] static:DNS service of wan3 is recovered
2020-05-20 06:03:02 [Debug][Debug-Log] static:[FBT HG][STA NOTIFY][ONLINE][STAMAC:10:29:59:ac:5f:ac VMAC:10:29:59:ac:5f:ac SrvAP:0 11K:1 11V:1]

2020-05-20 06:03:02 [Debug][Debug-Log] static:[dhcpd]send Ack, xid[96f67f0f], mac[10:29:59:ac:5f:ac], request serverip[*INTERNAL-IP*], yourip[192.168.20.26], dns1[208.67.222.222], dns2[8.8.8.8]
2020-05-20 06:03:10 [Debug][Debug-Log] static:[FBT HG][STA DEL][OFFLINE][STAMAC:10:29:59:ac:5f:ac VMAC:10:29:59:ac:5f:ac SrvAP:0]
2020-05-20 06:05:55 [Debug][Debug-Log] static:[dhcpc]receive Ack, wan[wan3], xid[a889a935], mac[cc:64:a6:ec:17:4d], request serverip[*SERVER-IP*.1], clientip[*PUBLIC-IP*.161], yourip[*PUBLIC-IP*.161], dns1[79.79.79.79], dns2[79.79.79.80]
2020-05-20 06:08:50 [Informational][Debug-Log] static:DNS service of wan3 is abnormal
2020-05-20 06:09:30 [Informational][Debug-Log] static:DNS service of wan3 is recovered
2020-05-20 06:09:42 [Debug][Debug-Log] static:[FBT HG][STA NOTIFY][ONLINE][STAMAC:10:29:59:ac:5f:ac VMAC:10:29:59:ac:5f:ac SrvAP:0 11K:1 11V:1]

2020-05-20 06:09:42 [Debug][Debug-Log] static:[FBT HG][STA DEL][OFFLINE][STAMAC:10:29:59:ac:5f:ac VMAC:10:29:59:ac:5f:ac SrvAP:0]
2020-05-20 06:10:50 [Informational][Debug-Log] static:DNS service of wan3 is abnormal
2020-05-20 06:11:30 [Informational][Debug-Log] static:DNS service of wan3 is recovered
2020-05-20 06:11:55 [Debug][Debug-Log] static:[dhcpc]receive Ack, wan[wan3], xid[a889a935], mac[cc:64:a6:ec:17:4d], request serverip[*SERVER-IP*.1], clientip[*PUBLIC-IP*.161], yourip[*PUBLIC-IP*.161], dns1[79.79.79.79], dns2[79.79.79.80]
2020-05-20 06:12:50 [Informational][Debug-Log] static:DNS service of wan3 is abnormal
2020-05-20 06:14:30 [Informational][Debug-Log] static:DNS service of wan3 is recovered
2020-05-20 06:17:50 [Informational][Debug-Log] static:DNS service of wan3 is abnormal
2020-05-20 06:17:55 [Debug][Debug-Log] static:[dhcpc]receive Ack, wan[wan3], xid[a889a935], mac[cc:64:a6:ec:17:4d], request serverip[*SERVER-IP*.1], clientip[*PUBLIC-IP*.161], yourip[*PUBLIC-IP*.161], dns1[79.79.79.79], dns2[79.79.79.80]
2020-05-20 06:19:03 [Debug][Debug-Log] static:[FBT HG][STA NOTIFY][ONLINE][STAMAC:10:29:59:ac:5f:ac VMAC:10:29:59:ac:5f:ac SrvAP:0 11K:1 11V:1]

2020-05-20 06:19:03 [Debug][Debug-Log] static:[dhcpd]send Ack, xid[96f67f10], mac[10:29:59:ac:5f:ac], request serverip[*INTERNAL-IP*], yourip[192.168.20.26], dns1[208.67.222.222], dns2[8.8.8.8]
2020-05-20 06:19:10 [Informational][Debug-Log] static:DNS service of wan3 is recovered
2020-05-20 06:19:12 [Debug][Debug-Log] static:[FBT HG][STA DEL][OFFLINE][STAMAC:10:29:59:ac:5f:ac VMAC:10:29:59:ac:5f:ac SrvAP:0]
2020-05-20 06:23:50 [Informational][Debug-Log] static:DNS service of wan3 is abnormal
2020-05-20 06:23:56 [Debug][Debug-Log] static:[dhcpc]receive Ack, wan[wan3], xid[a889a935], mac[cc:64:a6:ec:17:4d], request serverip[*SERVER-IP*.1], clientip[*PUBLIC-IP*.161], yourip[*PUBLIC-IP*.161], dns1[79.79.79.79], dns2[79.79.79.80]
2020-05-20 06:24:30 [Informational][Debug-Log] static:DNS service of wan3 is recovered
2020-05-20 06:25:50 [Informational][Debug-Log] static:DNS service of wan3 is abnormal
2020-05-20 06:26:30 [Informational][Debug-Log] static:DNS service of wan3 is recovered
2020-05-20 06:26:34 [Debug][Debug-Log] static:[FBT HG][STA NOTIFY][ONLINE][STAMAC:10:29:59:ac:5f:ac VMAC:10:29:59:ac:5f:ac SrvAP:0 11K:1 11V:1]

2020-05-20 06:26:34 [Debug][Debug-Log] static:[dhcpd]send Ack, xid[96f67f11], mac[10:29:59:ac:5f:ac], request serverip[*INTERNAL-IP*], yourip[192.168.20.26], dns1[208.67.222.222], dns2[8.8.8.8]
2020-05-20 06:29:56 [Debug][Debug-Log] static:[dhcpc]receive Ack, wan[wan3], xid[a889a935], mac[cc:64:a6:ec:17:4d], request serverip[*SERVER-IP*.1], clientip[*PUBLIC-IP*.161], yourip[*PUBLIC-IP*.161], dns1[79.79.79.79], dns2[79.79.79.80]
2020-05-20 06:31:27 [Debug][Debug-Log] static:[FBT HG][STA DEL][OFFLINE][STAMAC:10:29:59:ac:5f:ac VMAC:10:29:59:ac:5f:ac SrvAP:0]
2020-05-20 06:33:50 [Informational][Debug-Log] static:DNS service of wan3 is abnormal
2020-05-20 06:34:30 [Informational][Debug-Log] static:DNS service of wan3 is recovered
2020-05-20 06:35:28 [Debug][Debug-Log] static:[FBT HG][STA NOTIFY][ONLINE][STAMAC:10:29:59:ac:5f:ac VMAC:10:29:59:ac:5f:ac SrvAP:0 11K:1 11V:1]

2020-05-20 06:35:29 [Debug][Debug-Log] static:[dhcpd]send Ack, xid[96f67f12], mac[10:29:59:ac:5f:ac], request serverip[*INTERNAL-IP*], yourip[192.168.20.26], dns1[208.67.222.222], dns2[8.8.8.8]
2020-05-20 06:35:29 [Debug][Debug-Log] static:[dhcpd]send Ack, xid[96f67f14], mac[10:29:59:ac:5f:ac], request serverip[*INTERNAL-IP*], yourip[192.168.20.26], dns1[208.67.222.222], dns2[8.8.8.8]
2020-05-20 06:35:56 [Debug][Debug-Log] static:[dhcpc]receive Ack, wan[wan3], xid[a889a935], mac[cc:64:a6:ec:17:4d], request serverip[*SERVER-IP*.1], clientip[*PUBLIC-IP*.161], yourip[*PUBLIC-IP*.161], dns1[79.79.79.79], dns2[79.79.79.80]
2020-05-20 06:40:27 [Debug][Debug-Log] static:[FBT HG][STA DEL][OFFLINE][STAMAC:10:29:59:ac:5f:ac VMAC:10:29:59:ac:5f:ac SrvAP:0]
2020-05-20 06:41:56 [Debug][Debug-Log] static:[dhcpc]receive Ack, wan[wan3], xid[a889a935], mac[cc:64:a6:ec:17:4d], request serverip[*SERVER-IP*.1], clientip[*PUBLIC-IP*.161], yourip[*PUBLIC-IP*.161], dns1[79.79.79.79], dns2[79.79.79.80]
2020-05-20 06:43:50 [Informational][Debug-Log] static:DNS service of wan3 is abnormal
2020-05-20 06:44:02 [Debug][Debug-Log] static:[FBT HG][STA NOTIFY][ONLINE][STAMAC:10:29:59:ac:5f:ac VMAC:10:29:59:ac:5f:ac SrvAP:0 11K:1 11V:1]

2020-05-20 06:44:02 [Debug][Debug-Log] static:[dhcpd]send Ack, xid[96f67f15], mac[10:29:59:ac:5f:ac], request serverip[*INTERNAL-IP*], yourip[192.168.20.26], dns1[208.67.222.222], dns2[8.8.8.8]
2020-05-20 06:44:10 [Informational][Debug-Log] static:DNS service of wan3 is recovered
2020-05-20 06:44:10 [Debug][Debug-Log] static:[FBT HG][STA DEL][OFFLINE][STAMAC:10:29:59:ac:5f:ac VMAC:10:29:59:ac:5f:ac SrvAP:0]
2020-05-20 06:47:56 [Debug][Debug-Log] static:[dhcpc]receive Ack, wan[wan3], xid[a889a935], mac[cc:64:a6:ec:17:4d], request serverip[*SERVER-IP*.1], clientip[*PUBLIC-IP*.161], yourip[*PUBLIC-IP*.161], dns1[79.79.79.79], dns2[79.79.79.80]
2020-05-20 06:53:50 [Informational][Debug-Log] static:DNS service of wan3 is abnormal
2020-05-20 06:53:56 [Debug][Debug-Log] static:[dhcpc]receive Ack, wan[wan3], xid[a889a935], mac[cc:64:a6:ec:17:4d], request serverip[*SERVER-IP*.1], clientip[*PUBLIC-IP*.161], yourip[*PUBLIC-IP*.161], dns1[79.79.79.79], dns2[79.79.79.80]
2020-05-20 06:54:10 [Informational][Debug-Log] static:DNS service of wan3 is recovered
2020-05-20 06:55:50 [Informational][Debug-Log] static:DNS service of wan3 is abnormal
2020-05-20 06:56:10 [Informational][Debug-Log] static:DNS service of wan3 is recovered
2020-05-20 06:57:58 [Debug][Debug-Log] static:[FBT HG][STA NOTIFY][ONLINE][STAMAC:10:29:59:ac:5f:ac VMAC:10:29:59:ac:5f:ac SrvAP:0 11K:1 11V:1]

2020-05-20 06:57:58 [Debug][Debug-Log] static:[dhcpd]send Ack, xid[96f67f16], mac[10:29:59:ac:5f:ac], request serverip[*INTERNAL-IP*], yourip[192.168.20.26], dns1[208.67.222.222], dns2[8.8.8.8]
2020-05-20 06:59:56 [Debug][Debug-Log] static:[dhcpc]receive Ack, wan[wan3], xid[a889a935], mac[cc:64:a6:ec:17:4d], request serverip[*SERVER-IP*.1], clientip[*PUBLIC-IP*.161], yourip[*PUBLIC-IP*.161], dns1[79.79.79.79], dns2[79.79.79.80]
2020-05-20 07:02:50 [Informational][Debug-Log] static:DNS service of wan3 is abnormal
2020-05-20 07:02:57 [Debug][Debug-Log] static:[FBT HG][STA DEL][OFFLINE][STAMAC:10:29:59:ac:5f:ac VMAC:10:29:59:ac:5f:ac SrvAP:0]
2020-05-20 07:03:10 [Informational][Debug-Log] static:DNS service of wan3 is recovered
2020-05-20 07:04:10 [Informational][Debug-Log] static:DNS service of wan3 is abnormal
2020-05-20 07:04:30 [Informational][Debug-Log] static:DNS service of wan3 is recovered
2020-05-20 07:05:28 [Debug][Debug-Log] static:[FBT HG][STA NOTIFY][ONLINE][STAMAC:10:29:59:ac:5f:ac VMAC:10:29:59:ac:5f:ac SrvAP:0 11K:1 11V:1]

2020-05-20 07:05:28 [Debug][Debug-Log] static:[dhcpd]send Ack, xid[96f67f17], mac[10:29:59:ac:5f:ac], request serverip[*INTERNAL-IP*], yourip[192.168.20.26], dns1[208.67.222.222], dns2[8.8.8.8]
2020-05-20 07:05:37 [Debug][Debug-Log] static:[FBT HG][STA DEL][OFFLINE][STAMAC:10:29:59:ac:5f:ac VMAC:10:29:59:ac:5f:ac SrvAP:0]
2020-05-20 07:05:57 [Debug][Debug-Log] static:[dhcpc]receive Ack, wan[wan3], xid[a889a935], mac[cc:64:a6:ec:17:4d], request serverip[*SERVER-IP*.1], clientip[*PUBLIC-IP*.161], yourip[*PUBLIC-IP*.161], dns1[79.79.79.79], dns2[79.79.79.80]
2020-05-20 07:06:50 [Informational][Debug-Log] static:DNS service of wan3 is abnormal
2020-05-20 07:09:30 [Informational][Debug-Log] static:DNS service of wan3 is recovered
2020-05-20 07:11:57 [Debug][Debug-Log] static:[dhcpc]receive Ack, wan[wan3], xid[a889a935], mac[cc:64:a6:ec:17:4d], request serverip[*SERVER-IP*.1], clientip[*PUBLIC-IP*.161], yourip[*PUBLIC-IP*.161], dns1[79.79.79.79], dns2[79.79.79.80]
2020-05-20 07:12:44 [Debug][Debug-Log] static:[FBT HG][STA NOTIFY][ONLINE][STAMAC:10:29:59:ac:5f:ac VMAC:10:29:59:ac:5f:ac SrvAP:0 11K:1 11V:1]

2020-05-20 07:12:44 [Debug][Debug-Log] static:[dhcpd]send Ack, xid[96f67f18], mac[10:29:59:ac:5f:ac], request serverip[*INTERNAL-IP*], yourip[192.168.20.26], dns1[208.67.222.222], dns2[8.8.8.8]
2020-05-20 07:17:42 [Debug][Debug-Log] static:[FBT HG][STA DEL][OFFLINE][STAMAC:10:29:59:ac:5f:ac VMAC:10:29:59:ac:5f:ac SrvAP:0]
2020-05-20 07:17:57 [Debug][Debug-Log] static:[dhcpc]receive Ack, wan[wan3], xid[a889a935], mac[cc:64:a6:ec:17:4d], request serverip[*SERVER-IP*.1], clientip[*PUBLIC-IP*.161], yourip[*PUBLIC-IP*.161], dns1[79.79.79.79], dns2[79.79.79.80]
2020-05-20 07:18:51 [Debug][Debug-Log] static:[FBT HG][STA NOTIFY][ONLINE][STAMAC:10:29:59:ac:5f:ac VMAC:10:29:59:ac:5f:ac SrvAP:0 11K:1 11V:1]

2020-05-20 07:18:51 [Debug][Debug-Log] static:[dhcpd]send Ack, xid[96f67f19], mac[10:29:59:ac:5f:ac], request serverip[*INTERNAL-IP*], yourip[192.168.20.26], dns1[208.67.222.222], dns2[8.8.8.8]
2020-05-20 07:19:00 [Debug][Debug-Log] static:[FBT HG][STA DEL][OFFLINE][STAMAC:10:29:59:ac:5f:ac VMAC:10:29:59:ac:5f:ac SrvAP:0]
2020-05-20 07:23:57 [Debug][Debug-Log] static:[dhcpc]receive Ack, wan[wan3], xid[a889a935], mac[cc:64:a6:ec:17:4d], request serverip[*SERVER-IP*.1], clientip[*PUBLIC-IP*.161], yourip[*PUBLIC-IP*.161], dns1[79.79.79.79], dns2[79.79.79.80]
2020-05-20 07:26:21 [Debug][Debug-Log] static:[FBT HG][STA NOTIFY][ONLINE][STAMAC:10:29:59:ac:5f:ac VMAC:10:29:59:ac:5f:ac SrvAP:0 11K:1 11V:1]

2020-05-20 07:26:22 [Debug][Debug-Log] static:[dhcpd]send Ack, xid[96f67f1a], mac[10:29:59:ac:5f:ac], request serverip[*INTERNAL-IP*], yourip[192.168.20.26], dns1[208.67.222.222], dns2[8.8.8.8]
2020-05-20 07:27:45 [Debug][Debug-Log] static:[FBT HG][STA NOTIFY][ONLINE][STAMAC:ec:ad:b8:1e:5f:df VMAC:ec:ad:b8:1e:5f:df SrvAP:0 11K:0 11V:0]

2020-05-20 07:27:50 [Debug][Debug-Log] static:[dhcpd]send Ack, xid[464c62f7], mac[ec:ad:b8:1e:5f:df], request serverip[*INTERNAL-IP*], yourip[*INTERNAL-IP*8], dns1[208.67.222.222], dns2[8.8.8.8]
2020-05-20 07:28:22 [Debug][Debug-Log] static:[FBT HG][STA DEL][OFFLINE][STAMAC:ec:ad:b8:1e:5f:df VMAC:ec:ad:b8:1e:5f:df SrvAP:0]
2020-05-20 07:29:57 [Debug][Debug-Log] static:[dhcpc]receive Ack, wan[wan3], xid[a889a935], mac[cc:64:a6:ec:17:4d], request serverip[*SERVER-IP*.1], clientip[*PUBLIC-IP*.161], yourip[*PUBLIC-IP*.161], dns1[79.79.79.79], dns2[79.79.79.80]
2020-05-20 07:31:12 [Debug][Debug-Log] static:[FBT HG][STA DEL][OFFLINE][STAMAC:10:29:59:ac:5f:ac VMAC:10:29:59:ac:5f:ac SrvAP:0]
2020-05-20 07:33:23 [Debug][Debug-Log] static:[dhcpd]send Ack, xid[c1b74208], mac[28:11:a5:10:cf:f5], request serverip[*INTERNAL-IP*], clientip[*INTERNAL-IP*1], yourip[*INTERNAL-IP*1], dns1[208.67.222.222], dns2[8.8.8.8]
2020-05-20 07:35:57 [Debug][Debug-Log] static:[dhcpc]receive Ack, wan[wan3], xid[a889a935], mac[cc:64:a6:ec:17:4d], request serverip[*SERVER-IP*.1], clientip[*PUBLIC-IP*.161], yourip[*PUBLIC-IP*.161], dns1[79.79.79.79], dns2[79.79.79.80]
2020-05-20 07:36:30 [Debug][Debug-Log] static:[FBT HG][STA NOTIFY][ONLINE][STAMAC:10:29:59:ac:5f:ac VMAC:10:29:59:ac:5f:ac SrvAP:0 11K:1 11V:1]

2020-05-20 07:36:31 [Debug][Debug-Log] static:[dhcpd]send Ack, xid[96f67f1b], mac[10:29:59:ac:5f:ac], request serverip[*INTERNAL-IP*], yourip[192.168.20.26], dns1[208.67.222.222], dns2[8.8.8.8]
2020-05-20 07:36:39 [Debug][Debug-Log] static:[FBT HG][STA DEL][OFFLINE][STAMAC:10:29:59:ac:5f:ac VMAC:10:29:59:ac:5f:ac SrvAP:0]
2020-05-20 07:37:50 [Informational][Debug-Log] static:DNS service of wan3 is abnormal
2020-05-20 07:38:10 [Informational][Debug-Log] static:DNS service of wan3 is recovered
2020-05-20 07:41:10 [Informational][Debug-Log] static:DNS service of wan3 is abnormal
2020-05-20 07:41:58 [Debug][Debug-Log] static:[dhcpc]receive Ack, wan[wan3], xid[a889a935], mac[cc:64:a6:ec:17:4d], request serverip[*SERVER-IP*.1], clientip[*PUBLIC-IP*.161], yourip[*PUBLIC-IP*.161], dns1[79.79.79.79], dns2[79.79.79.80]
2020-05-20 07:42:30 [Informational][Debug-Log] static:DNS service of wan3 is recovered
2020-05-20 07:44:01 [Debug][Debug-Log] static:[FBT HG][STA NOTIFY][ONLINE][STAMAC:10:29:59:ac:5f:ac VMAC:10:29:59:ac:5f:ac SrvAP:0 11K:1 11V:1]

2020-05-20 07:44:02 [Debug][Debug-Log] static:[dhcpd]send Ack, xid[96f67f1c], mac[10:29:59:ac:5f:ac], request serverip[*INTERNAL-IP*], yourip[192.168.20.26], dns1[208.67.222.222], dns2[8.8.8.8]
2020-05-20 07:44:10 [Debug][Debug-Log] static:[FBT HG][STA DEL][OFFLINE][STAMAC:10:29:59:ac:5f:ac VMAC:10:29:59:ac:5f:ac SrvAP:0]
2020-05-20 07:47:08 [Debug][Debug-Log] static:[FBT HG][STA NOTIFY][ONLINE][STAMAC:3c:15:c2:c3:76:ae VMAC:3c:15:c2:c3:76:ae SrvAP:0 11K:0 11V:0]

2020-05-20 07:47:09 [Error][Debug-Log] static:[dhcpd]request packet has no lease,send nak!
2020-05-20 07:47:10 [Debug][Debug-Log] static:[dhcpd]receive Discover, xid[b0bfdeb2], mac[3c:15:c2:c3:76:ae]
2020-05-20 07:47:10 [Critical][Debug-Log] static:[dhcpd]xid[b0bfdeb2] choose [main] address pool
2020-05-20 07:47:11 [Debug][Debug-Log] static:[dhcpd]receive Discover, xid[b0bfdeb2], mac[3c:15:c2:c3:76:ae]
2020-05-20 07:47:11 [Critical][Debug-Log] static:[dhcpd]xid[b0bfdeb2] choose [main] address pool
2020-05-20 07:47:13 [Debug][Debug-Log] static:[dhcpd]send Ack, xid[b0bfdeb2], mac[3c:15:c2:c3:76:ae], request serverip[*INTERNAL-IP*], yourip[*INTERNAL-IP*0], dns1[208.67.222.222], dns2[8.8.8.8]
2020-05-20 07:47:24 [Debug][Debug-Log] static:[FBT HG][STA NOTIFY][ONLINE][STAMAC:74:40:bb:1a:51:93 VMAC:74:40:bb:1a:51:93 SrvAP:0 11K:1 11V:1]

2020-05-20 07:47:25 [Error][Debug-Log] static:[dhcpd]request packet has no lease,send nak!
2020-05-20 07:47:26 [Debug][Debug-Log] static:[dhcpd]receive Discover, xid[19618b3], mac[74:40:bb:1a:51:93], option60[MSFT 5.0]
2020-05-20 07:47:26 [Critical][Debug-Log] static:[dhcpd]xid[19618b3] choose [main] address pool
2020-05-20 07:47:28 [Debug][Debug-Log] static:[dhcpd]send Ack, xid[19618b3], mac[74:40:bb:1a:51:93], request serverip[*INTERNAL-IP*], yourip[192.168.20.21], dns1[208.67.222.222], dns2[8.8.8.8]
2020-05-20 07:47:58 [Debug][Debug-Log] static:[dhcpc]receive Ack, wan[wan3], xid[a889a935], mac[cc:64:a6:ec:17:4d], request serverip[*SERVER-IP*.1], clientip[*PUBLIC-IP*.161], yourip[*PUBLIC-IP*.161], dns1[79.79.79.79], dns2[79.79.79.80]
2020-05-20 07:48:13 [Alert][Debug-Log] dynamic:Load memu from the directory [/html/menu/MenuAbroadXdsl_talktalk.xml].
2020-05-20 07:50:27 [Debug][Debug-Log] static:[FBT HG][STA NOTIFY][ONLINE][STAMAC:10:29:59:ac:5f:ac VMAC:10:29:59:ac:5f:ac SrvAP:0 11K:1 11V:1]

2020-05-20 07:50:27 [Debug][Debug-Log] static:[dhcpd]send Ack, xid[96f67f1d], mac[10:29:59:ac:5f:ac], request serverip[*INTERNAL-IP*], yourip[192.168.20.26], dns1[208.67.222.222], dns2[8.8.8.8]
2020-05-20 07:51:12 [Debug][Debug-Log] static:[FBT HG][STA DEL][OFFLINE][STAMAC:3c:15:c2:c3:76:ae VMAC:3c:15:c2:c3:76:ae SrvAP:0]
2020-05-20 07:51:12 [Debug][Debug-Log] static:[FBT HG][STA DEL][OFFLINE][STAMAC:3c:15:c2:c3:76:ae VMAC:3c:15:c2:c3:76:ae SrvAP:0]
2020-05-20 07:51:12 [Debug][Debug-Log] static:[FBT HG][STA DEL][OFFLINE][STAMAC:3c:15:c2:c3:76:ae VMAC:3c:15:c2:c3:76:ae SrvAP:0]
2020-05-20 07:51:12 [Debug][Debug-Log] static:[FBT HG][STA DEL][OFFLINE][STAMAC:3c:15:c2:c3:76:ae VMAC:3c:15:c2:c3:76:ae SrvAP:0]
2020-05-20 07:51:12 [Debug][Debug-Log] static:[FBT HG][STA DEL][OFFLINE][STAMAC:3c:15:c2:c3:76:ae VMAC:3c:15:c2:c3:76:ae SrvAP:0]
2020-05-20 07:51:12 [Debug][Debug-Log] static:[FBT HG][STA DEL][OFFLINE][STAMAC:3c:15:c2:c3:76:ae VMAC:3c:15:c2:c3:76:ae SrvAP:0]
2020-05-20 07:51:12 [Debug][Debug-Log] static:[FBT HG][STA DEL][OFFLINE][STAMAC:3c:15:c2:c3:76:ae VMAC:3c:15:c2:c3:76:ae SrvAP:0]
2020-05-20 07:51:12 [Debug][Debug-Log] static:[FBT HG][STA DEL][OFFLINE][STAMAC:3c:15:c2:c3:76:ae VMAC:3c:15:c2:c3:76:ae SrvAP:0]
2020-05-20 07:51:12 [Debug][Debug-Log] static:[FBT HG][STA DEL][OFFLINE][STAMAC:3c:15:c2:c3:76:ae VMAC:3c:15:c2:c3:76:ae SrvAP:0]
2020-05-20 07:51:20 [Debug][Debug-Log] static:[FBT HG][STA NOTIFY][ONLINE][STAMAC:3c:15:c2:c3:76:ae VMAC:3c:15:c2:c3:76:ae SrvAP:0 11K:0 11V:0]

2020-05-20 07:53:15 [Debug][Debug-Log] static:[FBT HG][STA NOTIFY][ONLINE][STAMAC:40:49:0f:b8:26:ab VMAC:40:49:0f:b8:26:ab SrvAP:0 11K:1 11V:1]

2020-05-20 07:53:15 [Debug][Debug-Log] static:[dhcpd]receive Discover, xid[6969ec35], mac[40:49:0f:b8:26:ab], option60[android-dhcp-7.0]
2020-05-20 07:53:15 [Critical][Debug-Log] static:[dhcpd]xid[6969ec35] choose [main] address pool
2020-05-20 07:53:18 [Debug][Debug-Log] static:[dhcpd]send Ack, xid[6969ec35], mac[40:49:0f:b8:26:ab], request serverip[*INTERNAL-IP*], yourip[*INTERNAL-IP*5], dns1[208.67.222.222], dns2[8.8.8.8]
2020-05-20 07:53:28 [Debug][Debug-Log] static:[FBT HG][STA DEL][OFFLINE][STAMAC:40:49:0f:b8:26:ab VMAC:40:49:0f:b8:26:ab SrvAP:0]
2020-05-20 07:53:58 [Debug][Debug-Log] static:[dhcpc]receive Ack, wan[wan3], xid[a889a935], mac[cc:64:a6:ec:17:4d], request serverip[*SERVER-IP*.1], clientip[*PUBLIC-IP*.161], yourip[*PUBLIC-IP*.161], dns1[79.79.79.79], dns2[79.79.79.80]
2020-05-20 07:55:27 [Debug][Debug-Log] static:[FBT HG][STA DEL][OFFLINE][STAMAC:10:29:59:ac:5f:ac VMAC:10:29:59:ac:5f:ac SrvAP:0]
2020-05-20 07:58:47 [Debug][Debug-Log] static:[FBT HG][STA NOTIFY][ONLINE][STAMAC:10:29:59:ac:5f:ac VMAC:10:29:59:ac:5f:ac SrvAP:0 11K:1 11V:1]

2020-05-20 07:58:48 [Debug][Debug-Log] static:[dhcpd]send Ack, xid[96f67f1e], mac[10:29:59:ac:5f:ac], request serverip[*INTERNAL-IP*], yourip[192.168.20.26], dns1[208.67.222.222], dns2[8.8.8.8]

Thanks, Sam.
Highlighted
Participant

The service since this morning has been stable, however, we have experienced an outage of internet. This occurred at 14:55:08 when the third node (ae53-scr101.loh.as13285.net, IP: 78.144.1.14) started to experience problems. This cascaded through TalkTalk's network and impacted our service which then at 14:55:09.

 

Please see screenshot attached from ping plotter, which shows outage and Debug from the router.

 

Please advise on next steps.

 

 

 

Manufacturer:Huawei Technologies Co., Ltd;
ProductClass:DG8041W;
SerialNumber:2153035991QUK9025606;
IP:*PUBLIC-IP*.161;
HWVer:I.1.01;
SWVer:v1.05t;

2020-05-20 09:25:43 [Debug][Debug-Log] static:[dhcpd]send Ack, xid[96f67f2c], mac[10:29:59:ac:5f:ac], request serverip[*INTERNAL-IP*.1], yourip[*INTERNAL-IP*.26], dns1[208.67.222.222], dns2[8.8.8.8]
2020-05-20 09:25:52 [Debug][Debug-Log] static:[FBT HG][STA DEL][OFFLINE][STAMAC:10:29:59:ac:5f:ac VMAC:10:29:59:ac:5f:ac SrvAP:0]
2020-05-20 09:30:00 [Debug][Debug-Log] static:[dhcpc]receive Ack, wan[wan3], xid[a889a935], mac[cc:64:a6:ec:17:4d], request serverip[88.111.128.1], clientip[*PUBLIC-IP*.161], yourip[*PUBLIC-IP*.161], dns1[79.79.79.79], dns2[79.79.79.80]
2020-05-20 09:31:47 [Debug][Debug-Log] static:[FBT HG][STA NOTIFY][ONLINE][STAMAC:10:29:59:ac:5f:ac VMAC:10:29:59:ac:5f:ac SrvAP:0 11K:1 11V:1]

2020-05-20 09:31:47 [Debug][Debug-Log] static:[dhcpd]send Ack, xid[96f67f2d], mac[10:29:59:ac:5f:ac], request serverip[*INTERNAL-IP*.1], yourip[*INTERNAL-IP*.26], dns1[208.67.222.222], dns2[8.8.8.8]
2020-05-20 09:31:55 [Debug][Debug-Log] static:[FBT HG][STA DEL][OFFLINE][STAMAC:10:29:59:ac:5f:ac VMAC:10:29:59:ac:5f:ac SrvAP:0]
2020-05-20 09:36:01 [Debug][Debug-Log] static:[dhcpc]receive Ack, wan[wan3], xid[a889a935], mac[cc:64:a6:ec:17:4d], request serverip[88.111.128.1], clientip[*PUBLIC-IP*.161], yourip[*PUBLIC-IP*.161], dns1[79.79.79.79], dns2[79.79.79.80]
2020-05-20 09:42:01 [Debug][Debug-Log] static:[dhcpc]receive Ack, wan[wan3], xid[a889a935], mac[cc:64:a6:ec:17:4d], request serverip[88.111.128.1], clientip[*PUBLIC-IP*.161], yourip[*PUBLIC-IP*.161], dns1[79.79.79.79], dns2[79.79.79.80]
2020-05-20 09:43:29 [Debug][Debug-Log] static:[FBT HG][STA NOTIFY][ONLINE][STAMAC:40:49:0f:b8:26:ab VMAC:40:49:0f:b8:26:ab SrvAP:0 11K:1 11V:1]

2020-05-20 09:43:29 [Debug][Debug-Log] static:[dhcpd]receive Discover, xid[30b9ae6a], mac[40:49:0f:b8:26:ab], option60[android-dhcp-7.0]
2020-05-20 09:43:29 [Critical][Debug-Log] static:[dhcpd]xid[30b9ae6a] choose [main] address pool
2020-05-20 09:46:03 [Debug][Debug-Log] static:[FBT HG][STA DEL][OFFLINE][STAMAC:f8:ff:c2:7f:8f:df VMAC:f8:ff:c2:7f:8f:df SrvAP:0]
2020-05-20 09:46:03 [Debug][Debug-Log] static:[FBT HG][STA DEL][OFFLINE][STAMAC:f8:ff:c2:7f:8f:df VMAC:f8:ff:c2:7f:8f:df SrvAP:0]
2020-05-20 09:48:01 [Debug][Debug-Log] static:[dhcpc]receive Ack, wan[wan3], xid[a889a935], mac[cc:64:a6:ec:17:4d], request serverip[88.111.128.1], clientip[*PUBLIC-IP*.161], yourip[*PUBLIC-IP*.161], dns1[79.79.79.79], dns2[79.79.79.80]
2020-05-20 09:48:27 [Debug][Debug-Log] static:[FBT HG][STA DEL][OFFLINE][STAMAC:40:49:0f:b8:26:ab VMAC:40:49:0f:b8:26:ab SrvAP:0]
2020-05-20 09:48:35 [Debug][Debug-Log] static:[FBT HG][STA DEL][OFFLINE][STAMAC:40:49:0f:b8:26:ab VMAC:40:49:0f:b8:26:ab SrvAP:0]
2020-05-20 09:48:36 [Debug][Debug-Log] static:[FBT HG][STA DEL][OFFLINE][STAMAC:40:49:0f:b8:26:ab VMAC:40:49:0f:b8:26:ab SrvAP:0]
2020-05-20 09:48:36 [Debug][Debug-Log] static:[FBT HG][STA DEL][OFFLINE][STAMAC:40:49:0f:b8:26:ab VMAC:40:49:0f:b8:26:ab SrvAP:0]
2020-05-20 09:54:01 [Debug][Debug-Log] static:[dhcpc]receive Ack, wan[wan3], xid[a889a935], mac[cc:64:a6:ec:17:4d], request serverip[88.111.128.1], clientip[*PUBLIC-IP*.161], yourip[*PUBLIC-IP*.161], dns1[79.79.79.79], dns2[79.79.79.80]
2020-05-20 10:00:01 [Debug][Debug-Log] static:[dhcpc]receive Ack, wan[wan3], xid[a889a935], mac[cc:64:a6:ec:17:4d], request serverip[88.111.128.1], clientip[*PUBLIC-IP*.161], yourip[*PUBLIC-IP*.161], dns1[79.79.79.79], dns2[79.79.79.80]
2020-05-20 10:06:01 [Debug][Debug-Log] static:[dhcpc]receive Ack, wan[wan3], xid[a889a935], mac[cc:64:a6:ec:17:4d], request serverip[88.111.128.1], clientip[*PUBLIC-IP*.161], yourip[*PUBLIC-IP*.161], dns1[79.79.79.79], dns2[79.79.79.80]
2020-05-20 10:12:02 [Debug][Debug-Log] static:[dhcpc]receive Ack, wan[wan3], xid[a889a935], mac[cc:64:a6:ec:17:4d], request serverip[88.111.128.1], clientip[*PUBLIC-IP*.161], yourip[*PUBLIC-IP*.161], dns1[79.79.79.79], dns2[79.79.79.80]
2020-05-20 10:18:02 [Debug][Debug-Log] static:[dhcpc]receive Ack, wan[wan3], xid[a889a935], mac[cc:64:a6:ec:17:4d], request serverip[88.111.128.1], clientip[*PUBLIC-IP*.161], yourip[*PUBLIC-IP*.161], dns1[79.79.79.79], dns2[79.79.79.80]
2020-05-20 10:24:02 [Debug][Debug-Log] static:[dhcpc]receive Ack, wan[wan3], xid[a889a935], mac[cc:64:a6:ec:17:4d], request serverip[88.111.128.1], clientip[*PUBLIC-IP*.161], yourip[*PUBLIC-IP*.161], dns1[79.79.79.79], dns2[79.79.79.80]
2020-05-20 10:29:52 [Debug][Debug-Log] static:[dhcpd]send Ack, xid[c1029afb], mac[fc:2a:9c:8f:46:9f], request serverip[*INTERNAL-IP*.1], clientip[*INTERNAL-IP*.19], yourip[*INTERNAL-IP*.19], dns1[208.67.222.222], dns2[8.8.8.8]
2020-05-20 10:30:02 [Debug][Debug-Log] static:[dhcpc]receive Ack, wan[wan3], xid[a889a935], mac[cc:64:a6:ec:17:4d], request serverip[88.111.128.1], clientip[*PUBLIC-IP*.161], yourip[*PUBLIC-IP*.161], dns1[79.79.79.79], dns2[79.79.79.80]
2020-05-20 10:35:07 [Debug][Debug-Log] static:[FBT HG][STA NOTIFY][ONLINE][STAMAC:f8:ff:c2:7f:8f:df VMAC:f8:ff:c2:7f:8f:df SrvAP:0 11K:1 11V:1]

2020-05-20 10:35:08 [Debug][Debug-Log] static:[dhcpd]send Ack, xid[fbda5d18], mac[f8:ff:c2:7f:8f:df], request serverip[*INTERNAL-IP*.1], yourip[*INTERNAL-IP*.27], dns1[208.67.222.222], dns2[8.8.8.8]
2020-05-20 10:35:38 [Debug][Debug-Log] static:[FBT HG][STA NOTIFY][ONLINE][STAMAC:10:29:59:ac:5f:ac VMAC:10:29:59:ac:5f:ac SrvAP:0 11K:1 11V:1]

2020-05-20 10:35:38 [Debug][Debug-Log] static:[dhcpd]send Ack, xid[96f67f2e], mac[10:29:59:ac:5f:ac], request serverip[*INTERNAL-IP*.1], yourip[*INTERNAL-IP*.26], dns1[208.67.222.222], dns2[8.8.8.8]
2020-05-20 10:35:47 [Debug][Debug-Log] static:[FBT HG][STA DEL][OFFLINE][STAMAC:10:29:59:ac:5f:ac VMAC:10:29:59:ac:5f:ac SrvAP:0]
2020-05-20 10:36:02 [Debug][Debug-Log] static:[dhcpc]receive Ack, wan[wan3], xid[a889a935], mac[cc:64:a6:ec:17:4d], request serverip[88.111.128.1], clientip[*PUBLIC-IP*.161], yourip[*PUBLIC-IP*.161], dns1[79.79.79.79], dns2[79.79.79.80]
2020-05-20 10:38:49 [Debug][Debug-Log] static:[FBT HG][STA NOTIFY][ONLINE][STAMAC:10:29:59:ac:5f:ac VMAC:10:29:59:ac:5f:ac SrvAP:0 11K:1 11V:1]

2020-05-20 10:38:49 [Debug][Debug-Log] static:[dhcpd]send Ack, xid[96f67f2f], mac[10:29:59:ac:5f:ac], request serverip[*INTERNAL-IP*.1], yourip[*INTERNAL-IP*.26], dns1[208.67.222.222], dns2[8.8.8.8]
2020-05-20 10:38:58 [Debug][Debug-Log] static:[FBT HG][STA DEL][OFFLINE][STAMAC:10:29:59:ac:5f:ac VMAC:10:29:59:ac:5f:ac SrvAP:0]
2020-05-20 10:39:35 [Debug][Debug-Log] static:[FBT HG][STA DEL][OFFLINE][STAMAC:fc:2a:9c:8f:46:9f VMAC:fc:2a:9c:8f:46:9f SrvAP:0]
2020-05-20 10:40:01 [Debug][Debug-Log] static:[FBT HG][STA NOTIFY][ONLINE][STAMAC:40:49:0f:b8:26:ab VMAC:40:49:0f:b8:26:ab SrvAP:0 11K:1 11V:1]

2020-05-20 10:40:02 [Debug][Debug-Log] static:[dhcpd]receive Discover, xid[ae194501], mac[40:49:0f:b8:26:ab], option60[android-dhcp-7.0]
2020-05-20 10:40:02 [Critical][Debug-Log] static:[dhcpd]xid[ae194501] choose [main] address pool
2020-05-20 10:40:05 [Debug][Debug-Log] static:[dhcpd]send Ack, xid[ae194501], mac[40:49:0f:b8:26:ab], request serverip[*INTERNAL-IP*.1], yourip[*INTERNAL-IP*.15], dns1[208.67.222.222], dns2[8.8.8.8]
2020-05-20 10:42:02 [Debug][Debug-Log] static:[dhcpc]receive Ack, wan[wan3], xid[a889a935], mac[cc:64:a6:ec:17:4d], request serverip[88.111.128.1], clientip[*PUBLIC-IP*.161], yourip[*PUBLIC-IP*.161], dns1[79.79.79.79], dns2[79.79.79.80]
2020-05-20 10:43:57 [Debug][Debug-Log] static:[FBT HG][STA DEL][OFFLINE][STAMAC:fc:1d:43:17:34:4a VMAC:fc:1d:43:17:34:4a SrvAP:0]
2020-05-20 10:43:57 [Debug][Debug-Log] static:[FBT HG][STA DEL][OFFLINE][STAMAC:fc:1d:43:17:34:4a VMAC:fc:1d:43:17:34:4a SrvAP:0]
2020-05-20 10:43:57 [Debug][Debug-Log] static:[FBT HG][STA DEL][OFFLINE][STAMAC:fc:1d:43:17:34:4a VMAC:fc:1d:43:17:34:4a SrvAP:0]
2020-05-20 10:43:57 [Debug][Debug-Log] static:[FBT HG][STA DEL][OFFLINE][STAMAC:fc:1d:43:17:34:4a VMAC:fc:1d:43:17:34:4a SrvAP:0]
2020-05-20 10:43:57 [Debug][Debug-Log] static:[FBT HG][STA DEL][OFFLINE][STAMAC:fc:1d:43:17:34:4a VMAC:fc:1d:43:17:34:4a SrvAP:0]
2020-05-20 10:43:58 [Debug][Debug-Log] static:[FBT HG][STA DEL][OFFLINE][STAMAC:fc:1d:43:17:34:4a VMAC:fc:1d:43:17:34:4a SrvAP:0]
2020-05-20 10:43:58 [Debug][Debug-Log] static:[FBT HG][STA DEL][OFFLINE][STAMAC:fc:1d:43:17:34:4a VMAC:fc:1d:43:17:34:4a SrvAP:0]
2020-05-20 10:43:58 [Debug][Debug-Log] static:[FBT HG][STA DEL][OFFLINE][STAMAC:fc:1d:43:17:34:4a VMAC:fc:1d:43:17:34:4a SrvAP:0]
2020-05-20 10:43:58 [Debug][Debug-Log] static:[FBT HG][STA DEL][OFFLINE][STAMAC:fc:1d:43:17:34:4a VMAC:fc:1d:43:17:34:4a SrvAP:0]
2020-05-20 10:43:58 [Debug][Debug-Log] static:[FBT HG][STA DEL][OFFLINE][STAMAC:fc:1d:43:17:34:4a VMAC:fc:1d:43:17:34:4a SrvAP:0]
2020-05-20 10:43:58 [Debug][Debug-Log] static:[FBT HG][STA DEL][OFFLINE][STAMAC:fc:1d:43:17:34:4a VMAC:fc:1d:43:17:34:4a SrvAP:0]
2020-05-20 10:43:58 [Debug][Debug-Log] static:[FBT HG][STA DEL][OFFLINE][STAMAC:fc:1d:43:17:34:4a VMAC:fc:1d:43:17:34:4a SrvAP:0]
2020-05-20 10:43:58 [Debug][Debug-Log] static:[FBT HG][STA DEL][OFFLINE][STAMAC:fc:1d:43:17:34:4a VMAC:fc:1d:43:17:34:4a SrvAP:0]
2020-05-20 10:43:58 [Debug][Debug-Log] static:[FBT HG][STA DEL][OFFLINE][STAMAC:fc:1d:43:17:34:4a VMAC:fc:1d:43:17:34:4a SrvAP:0]
2020-05-20 10:43:58 [Debug][Debug-Log] static:[FBT HG][STA DEL][OFFLINE][STAMAC:fc:1d:43:17:34:4a VMAC:fc:1d:43:17:34:4a SrvAP:0]
2020-05-20 10:43:58 [Debug][Debug-Log] static:[FBT HG][STA DEL][OFFLINE][STAMAC:fc:1d:43:17:34:4a VMAC:fc:1d:43:17:34:4a SrvAP:0]
2020-05-20 10:43:58 [Debug][Debug-Log] static:[FBT HG][STA DEL][OFFLINE][STAMAC:fc:1d:43:17:34:4a VMAC:fc:1d:43:17:34:4a SrvAP:0]
2020-05-20 10:43:58 [Debug][Debug-Log] static:[FBT HG][STA DEL][OFFLINE][STAMAC:fc:1d:43:17:34:4a VMAC:fc:1d:43:17:34:4a SrvAP:0]
2020-05-20 10:43:59 [Debug][Debug-Log] static:[FBT HG][STA DEL][OFFLINE][STAMAC:fc:1d:43:17:34:4a VMAC:fc:1d:43:17:34:4a SrvAP:0]
2020-05-20 10:43:59 [Debug][Debug-Log] static:[FBT HG][STA DEL][OFFLINE][STAMAC:fc:1d:43:17:34:4a VMAC:fc:1d:43:17:34:4a SrvAP:0]
2020-05-20 10:43:59 [Debug][Debug-Log] static:[FBT HG][STA DEL][OFFLINE][STAMAC:fc:1d:43:17:34:4a VMAC:fc:1d:43:17:34:4a SrvAP:0]
2020-05-20 10:43:59 [Debug][Debug-Log] static:[FBT HG][STA DEL][OFFLINE][STAMAC:fc:1d:43:17:34:4a VMAC:fc:1d:43:17:34:4a SrvAP:0]
2020-05-20 10:43:59 [Debug][Debug-Log] static:[dhcpd]send Ack, xid[7f3c944c], mac[fc:1d:43:17:34:4a], request serverip[*INTERNAL-IP*.1], yourip[*INTERNAL-IP*.20], dns1[208.67.222.222], dns2[8.8.8.8]
2020-05-20 10:43:59 [Debug][Debug-Log] static:[FBT HG][STA DEL][OFFLINE][STAMAC:fc:1d:43:17:34:4a VMAC:fc:1d:43:17:34:4a SrvAP:0]
2020-05-20 10:43:59 [Debug][Debug-Log] static:[FBT HG][STA DEL][OFFLINE][STAMAC:fc:1d:43:17:34:4a VMAC:fc:1d:43:17:34:4a SrvAP:0]
2020-05-20 10:43:59 [Debug][Debug-Log] static:[FBT HG][STA DEL][OFFLINE][STAMAC:fc:1d:43:17:34:4a VMAC:fc:1d:43:17:34:4a SrvAP:0]
2020-05-20 10:43:59 [Debug][Debug-Log] static:[FBT HG][STA DEL][OFFLINE][STAMAC:fc:1d:43:17:34:4a VMAC:fc:1d:43:17:34:4a SrvAP:0]
2020-05-20 10:43:59 [Debug][Debug-Log] static:[FBT HG][STA DEL][OFFLINE][STAMAC:fc:1d:43:17:34:4a VMAC:fc:1d:43:17:34:4a SrvAP:0]
2020-05-20 10:43:59 [Debug][Debug-Log] static:[FBT HG][STA DEL][OFFLINE][STAMAC:fc:1d:43:17:34:4a VMAC:fc:1d:43:17:34:4a SrvAP:0]
2020-05-20 10:43:59 [Debug][Debug-Log] static:[FBT HG][STA DEL][OFFLINE][STAMAC:fc:1d:43:17:34:4a VMAC:fc:1d:43:17:34:4a SrvAP:0]
2020-05-20 10:43:59 [Debug][Debug-Log] static:[FBT HG][STA DEL][OFFLINE][STAMAC:fc:1d:43:17:34:4a VMAC:fc:1d:43:17:34:4a SrvAP:0]
2020-05-20 10:44:00 [Debug][Debug-Log] static:[FBT HG][STA DEL][OFFLINE][STAMAC:fc:1d:43:17:34:4a VMAC:fc:1d:43:17:34:4a SrvAP:0]
2020-05-20 10:44:00 [Debug][Debug-Log] static:[FBT HG][STA DEL][OFFLINE][STAMAC:fc:1d:43:17:34:4a VMAC:fc:1d:43:17:34:4a SrvAP:0]
2020-05-20 10:44:00 [Debug][Debug-Log] static:[FBT HG][STA DEL][OFFLINE][STAMAC:fc:1d:43:17:34:4a VMAC:fc:1d:43:17:34:4a SrvAP:0]
2020-05-20 10:44:00 [Debug][Debug-Log] static:[FBT HG][STA DEL][OFFLINE][STAMAC:fc:1d:43:17:34:4a VMAC:fc:1d:43:17:34:4a SrvAP:0]
2020-05-20 10:44:00 [Debug][Debug-Log] static:[FBT HG][STA NOTIFY][ONLINE][STAMAC:fc:1d:43:17:34:4a VMAC:fc:1d:43:17:34:4a SrvAP:0 11K:1 11V:1]

2020-05-20 10:48:03 [Debug][Debug-Log] static:[dhcpc]receive Ack, wan[wan3], xid[a889a935], mac[cc:64:a6:ec:17:4d], request serverip[88.111.128.1], clientip[*PUBLIC-IP*.161], yourip[*PUBLIC-IP*.161], dns1[79.79.79.79], dns2[79.79.79.80]
2020-05-20 10:54:03 [Debug][Debug-Log] static:[dhcpc]receive Ack, wan[wan3], xid[a889a935], mac[cc:64:a6:ec:17:4d], request serverip[88.111.128.1], clientip[*PUBLIC-IP*.161], yourip[*PUBLIC-IP*.161], dns1[79.79.79.79], dns2[79.79.79.80]
2020-05-20 11:00:03 [Debug][Debug-Log] static:[dhcpc]receive Ack, wan[wan3], xid[a889a935], mac[cc:64:a6:ec:17:4d], request serverip[88.111.128.1], clientip[*PUBLIC-IP*.161], yourip[*PUBLIC-IP*.161], dns1[79.79.79.79], dns2[79.79.79.80]
2020-05-20 11:06:03 [Debug][Debug-Log] static:[dhcpc]receive Ack, wan[wan3], xid[a889a935], mac[cc:64:a6:ec:17:4d], request serverip[88.111.128.1], clientip[*PUBLIC-IP*.161], yourip[*PUBLIC-IP*.161], dns1[79.79.79.79], dns2[79.79.79.80]
2020-05-20 11:12:03 [Debug][Debug-Log] static:[dhcpc]receive Ack, wan[wan3], xid[a889a935], mac[cc:64:a6:ec:17:4d], request serverip[88.111.128.1], clientip[*PUBLIC-IP*.161], yourip[*PUBLIC-IP*.161], dns1[79.79.79.79], dns2[79.79.79.80]
1981-01-01 00:00:12 [Debug][Debug-Log] static:[WAN_MNGT] ipv4 if set wan state up pre, wan Index=0x30000001.
1981-01-01 00:00:12 [Debug][Debug-Log] static:[WAN_MNGT] ipv4 if set wan state up, wan Index=0x30000001.
1981-01-01 00:00:15 [Debug][Debug-Log] static:[WAN_MNGT] ipv6 if set wan state up, wan Index=0x30000001.
1981-01-01 00:00:15 [Debug][Debug-Log] static:[WAN_MNGT] ipv4 if set wan state down, wan Index=0x30000001.
1981-01-01 00:00:15 [Debug][Debug-Log] static:[WAN_MNGT] ipv4 if set wan state up pre, wan Index=0x30000001.
1981-01-01 00:00:15 [Debug][Debug-Log] static:[WAN_MNGT] ipv4 if set wan state up, wan Index=0x30000001.
1981-01-01 00:00:24 [Critical][Debug-Log] static:Receive DSL port init msg!
1981-01-01 00:00:27 [Critical][Debug-Log] static:Receive DSL port trainning msg!
1981-01-01 00:00:30 [Debug][Debug-Log] static:wifi chip init success
1981-01-01 00:00:39 [Debug][Debug-Log] static:[ra]send ra notify message! m[0],o[1],lanPrefix[null],mtu[1472],gateway[fe80::1]
1981-01-01 00:00:44 [Critical][Debug-Log] static:Receive DSL port up msg!
1981-01-01 00:00:45 [Critical][Debug-Log] static:[dhcpc]get wan[wan3] ifindex[41] and Mac Addr[cc:64:a6:ec:17:4d] success!
1981-01-01 00:00:45 [Debug][Debug-Log] static:[L2M] xdsl channel 1 state change process. Status=up.
1981-01-01 00:00:47 [Debug][Debug-Log] static:[dhcpc]send Discover, wan[wan3], xid[511fcb6d], mac[cc:64:a6:ec:17:4d], requestip[*PUBLIC-IP*.161], option60[DG8041W-v1.05t]
1981-01-01 00:00:47 [Debug][Debug-Log] dynamic:[WLAN] Batch add rule for SSID:SSID-1 OK.MAC list:
1981-01-01 00:00:49 [Debug][Debug-Log] dynamic:[WLAN] Batch add rule for SSID:SSID-2 OK.MAC list:
1981-01-01 00:00:51 [Debug][Debug-Log] dynamic:[WLAN] Batch add rule for SSID:SSID-5 OK.MAC list:
1981-01-01 00:00:53 [Debug][Debug-Log] dynamic:[WLAN] Batch add rule for SSID:SSID-3 OK.MAC list:
1981-01-01 00:00:57 [Debug][Debug-Log] static:WLAN init success
1981-01-01 00:01:02 [Debug][Debug-Log] static:[dhcpd]receive Discover, xid[299e368d], mac[38:81:d7:15:cb:20]
1981-01-01 00:01:02 [Critical][Debug-Log] static:[dhcpd]xid[299e368d] choose [main] address pool
1981-01-01 00:01:02 [Debug][Debug-Log] static:[FBT HG][STA NOTIFY][ONLINE][STAMAC:38:81:d7:15:cb:20 VMAC:38:81:d7:15:cb:20 SrvAP:0 11K:0 11V:0]

1981-01-01 00:01:02 [Debug][Debug-Log] static:[FBT HG][STA NOTIFY][ONLINE][STAMAC:f8:ff:c2:7f:8f:df VMAC:f8:ff:c2:7f:8f:df SrvAP:0 11K:1 11V:1]

1981-01-01 00:01:02 [Debug][Debug-Log] static:[FBT HG][STA NOTIFY][ONLINE][STAMAC:f8:ff:c2:7f:8f:df VMAC:f8:ff:c2:7f:8f:df SrvAP:0 11K:1 11V:1]

1981-01-01 00:01:02 [Debug][Debug-Log] static:[dhcpd]receive Discover, xid[299e368d], mac[38:81:d7:15:cb:20]
1981-01-01 00:01:02 [Critical][Debug-Log] static:[dhcpd]xid[299e368d] choose [main] address pool
1981-01-01 00:01:02 [Debug][Debug-Log] static:[FBT HG][STA NOTIFY][ONLINE][STAMAC:3c:15:c2:c3:76:ae VMAC:3c:15:c2:c3:76:ae SrvAP:0 11K:0 11V:0]

1981-01-01 00:01:03 [Error][Debug-Log] static:[dhcpd]request packet has no lease,send nak!
1981-01-01 00:01:04 [Debug][Debug-Log] static:[dhcpd]receive Discover, xid[b0bfdeb4], mac[3c:15:c2:c3:76:ae]
1981-01-01 00:01:04 [Critical][Debug-Log] static:[dhcpd]xid[b0bfdeb4] choose [main] address pool
1981-01-01 00:01:04 [Debug][Debug-Log] static:[dhcpd]send Ack, xid[299e368d], mac[38:81:d7:15:cb:20], request serverip[*INTERNAL-IP*.1], yourip[*INTERNAL-IP*.13], dns1[208.67.222.222], dns2[8.8.8.8]
1981-01-01 00:01:04 [Error][Debug-Log] static:[dhcpd]request packet has no lease,send nak!
1981-01-01 00:01:05 [Debug][Debug-Log] static:[FBT HG][STA NOTIFY][ONLINE][STAMAC:28:11:a5:10:cf:f5 VMAC:28:11:a5:10:cf:f5 SrvAP:0 11K:0 11V:0]

1981-01-01 00:01:05 [Debug][Debug-Log] static:[FBT HG][STA NOTIFY][ONLINE][STAMAC:10:29:59:ac:5f:ac VMAC:10:29:59:ac:5f:ac SrvAP:0 11K:1 11V:1]

1981-01-01 00:01:05 [Error][Debug-Log] static:[dhcpd]request packet has no lease,send nak!
1981-01-01 00:01:05 [Debug][Debug-Log] static:[dhcpd]receive Discover, xid[eab3c6da], mac[10:29:59:ac:5f:ac]
1981-01-01 00:01:05 [Critical][Debug-Log] static:[dhcpd]xid[eab3c6da] choose [main] address pool
1981-01-01 00:01:05 [Debug][Debug-Log] static:[dhcpd]receive Discover, xid[e1a65b46], mac[28:11:a5:10:cf:f5], option60[udhcp 1.23.2]
1981-01-01 00:01:05 [Critical][Debug-Log] static:[dhcpd]xid[e1a65b46] choose [main] address pool
1981-01-01 00:01:05 [Debug][Debug-Log] static:[dhcpd]receive Discover, xid[b0bfdeb4], mac[3c:15:c2:c3:76:ae]
1981-01-01 00:01:05 [Critical][Debug-Log] static:[dhcpd]xid[b0bfdeb4] choose [main] address pool
1981-01-01 00:01:06 [Error][Debug-Log] static:[dhcpd]request packet has no lease,send nak!
1981-01-01 00:01:07 [Debug][Debug-Log] static:[dhcpd]receive Discover, xid[eab3c6da], mac[10:29:59:ac:5f:ac]
1981-01-01 00:01:07 [Critical][Debug-Log] static:[dhcpd]xid[eab3c6da] choose [main] address pool
1981-01-01 00:01:07 [Debug][Debug-Log] static:[dhcpd]send Ack, xid[e1a65b46], mac[28:11:a5:10:cf:f5], request serverip[*INTERNAL-IP*.1], yourip[*INTERNAL-IP*.11], dns1[208.67.222.222], dns2[8.8.8.8]
1981-01-01 00:01:08 [Debug][Debug-Log] static:[dhcpd]send Ack, xid[b0bfdeb4], mac[3c:15:c2:c3:76:ae], request serverip[*INTERNAL-IP*.1], yourip[*INTERNAL-IP*.10], dns1[208.67.222.222], dns2[8.8.8.8]
1981-01-01 00:01:08 [Debug][Debug-Log] static:[dhcpd]send Ack, xid[eab3c6da], mac[10:29:59:ac:5f:ac], request serverip[*INTERNAL-IP*.1], yourip[*INTERNAL-IP*.26], dns1[208.67.222.222], dns2[8.8.8.8]
1981-01-01 00:01:10 [Debug][Debug-Log] static:[dhcpc]receive Ack, wan[wan3], xid[62081063], mac[cc:64:a6:ec:17:4d], request serverip[88.111.128.1], yourip[*PUBLIC-IP*.161], dns1[79.79.79.79], dns2[79.79.79.80]
1981-01-01 00:01:10 [Debug][Debug-Log] static:[WAN_MNGT] ipv4 if set wan state up pre, wan Index=0x10201001.
1981-01-01 00:01:10 [Debug][Debug-Log] static:[WAN_MNGT] ipv4 if set wan state up, wan Index=0x10201001.
1981-01-01 00:01:11 [Critical][Debug-Log] static:MngtPlat_OnWanUp[index_0x10201001]
2020-05-20 14:56:36 [Debug][Debug-Log] static:[dhcpd]receive Discover, xid[fbda5d1a], mac[f8:ff:c2:7f:8f:df]
2020-05-20 14:56:36 [Critical][Debug-Log] static:[dhcpd]xid[fbda5d1a] choose [main] address pool
2020-05-20 14:56:37 [Debug][Debug-Log] static:[dhcpd]receive Discover, xid[fbda5d1a], mac[f8:ff:c2:7f:8f:df]
2020-05-20 14:56:37 [Critical][Debug-Log] static:[dhcpd]xid[fbda5d1a] choose [main] address pool
2020-05-20 14:56:39 [Debug][Debug-Log] static:[dhcpd]send Ack, xid[fbda5d1a], mac[f8:ff:c2:7f:8f:df], request serverip[*INTERNAL-IP*.1], yourip[*INTERNAL-IP*.27], dns1[208.67.222.222], dns2[8.8.8.8]
2020-05-20 14:56:45 [Debug][Debug-Log] static:[FBT HG][STA NOTIFY][ONLINE][STAMAC:74:40:bb:1a:51:93 VMAC:74:40:bb:1a:51:93 SrvAP:0 11K:1 11V:1]

2020-05-20 14:56:45 [Debug][Debug-Log] static:[FBT HG][STA DEL][OFFLINE][STAMAC:74:40:bb:1a:51:93 VMAC:74:40:bb:1a:51:93 SrvAP:0]
2020-05-20 14:56:46 [Debug][Debug-Log] static:[FBT HG][STA NOTIFY][ONLINE][STAMAC:74:40:bb:1a:51:93 VMAC:74:40:bb:1a:51:93 SrvAP:0 11K:1 11V:1]

2020-05-20 14:56:46 [Error][Debug-Log] static:[dhcpd]request packet has no lease,send nak!
2020-05-20 14:56:46 [Debug][Debug-Log] static:[dhcpd]receive Discover, xid[e8993f09], mac[74:40:bb:1a:51:93], option60[MSFT 5.0]
2020-05-20 14:56:46 [Critical][Debug-Log] static:[dhcpd]xid[e8993f09] choose [main] address pool
2020-05-20 14:56:46 [Debug][Debug-Log] static:[dhcp6s] terminal device mac[74:40:bb:1a:51:93]
2020-05-20 14:56:48 [Debug][Debug-Log] static:[dhcpd]send Ack, xid[e8993f09], mac[74:40:bb:1a:51:93], request serverip[*INTERNAL-IP*.1], yourip[*INTERNAL-IP*.21], dns1[208.67.222.222], dns2[8.8.8.8]
2020-05-20 14:56:48 [Error][Debug-Log] static:RpcType:CwmpRpcGetParameterValues,RetCode:0x232a.<Name>Device.WiFi.AccessPoint.1.<Name>Device.WiFi.SSID.1.<Name>Device.WiFi.Radio.1.<Name>Device.WiFi.AccessPoint.5.<Name>Device.WiFi.SSID.5.<Name>Device.WiFi.Radio.2.
2020-05-20 14:56:53 [Error][Debug-Log] static:[dhcpd]request packet has no lease,send nak!
2020-05-20 14:56:53 [Debug][Debug-Log] static:[FBT HG][STA NOTIFY][ONLINE][STAMAC:4c:24:98:46:a0:6c VMAC:4c:24:98:46:a0:6c SrvAP:0 11K:0 11V:0]

2020-05-20 14:56:53 [Debug][Debug-Log] static:[dhcpd]receive Discover, xid[a4f99b20], mac[4c:24:98:46:a0:6c]
2020-05-20 14:56:53 [Critical][Debug-Log] static:[dhcpd]xid[a4f99b20] choose [main] address pool
2020-05-20 14:56:54 [Debug][Debug-Log] static:[dhcpd]receive Discover, xid[a4f99b20], mac[4c:24:98:46:a0:6c]
2020-05-20 14:56:54 [Critical][Debug-Log] static:[dhcpd]xid[a4f99b20] choose [main] address pool
2020-05-20 14:56:55 [Debug][Debug-Log] static:[dhcpd]send Ack, xid[a4f99b20], mac[4c:24:98:46:a0:6c], request serverip[*INTERNAL-IP*.1], yourip[*INTERNAL-IP*.16], dns1[208.67.222.222], dns2[8.8.8.8]
2020-05-20 14:56:57 [Debug][Debug-Log] static:[dhcpd]send Ack, xid[9b549b26], mac[4c:24:98:46:a0:6c], request serverip[*INTERNAL-IP*.1], clientip[*INTERNAL-IP*.16], yourip[*INTERNAL-IP*.16], dns1[208.67.222.222], dns2[8.8.8.8]
2020-05-20 14:56:57 [Debug][Debug-Log] static:[dhcpd]send Ack, xid[bd63c7a0], mac[4c:24:98:46:a0:6c], request serverip[*INTERNAL-IP*.1], clientip[*INTERNAL-IP*.16], yourip[*INTERNAL-IP*.16], dns1[208.67.222.222], dns2[8.8.8.8]
2020-05-20 14:57:09 [Debug][Debug-Log] static:[FBT HG][STA NOTIFY][ONLINE][STAMAC:f8:e9:4e:53:f7:aa VMAC:f8:e9:4e:53:f7:aa SrvAP:0 11K:1 11V:1]

2020-05-20 14:57:09 [Error][Debug-Log] static:[dhcpd]request packet has no lease,send nak!
2020-05-20 14:57:09 [Debug][Debug-Log] static:[dhcpd]receive Discover, xid[c8882a9f], mac[f8:e9:4e:53:f7:aa]
2020-05-20 14:57:09 [Critical][Debug-Log] static:[dhcpd]xid[c8882a9f] choose [main] address pool
2020-05-20 14:57:11 [Debug][Debug-Log] static:[dhcpd]receive Discover, xid[c8882a9f], mac[f8:e9:4e:53:f7:aa]
2020-05-20 14:57:11 [Critical][Debug-Log] static:[dhcpd]xid[c8882a9f] choose [main] address pool
2020-05-20 14:57:13 [Debug][Debug-Log] static:[dhcpd]receive Discover, xid[c8882a9f], mac[f8:e9:4e:53:f7:aa]
2020-05-20 14:57:13 [Critical][Debug-Log] static:[dhcpd]xid[c8882a9f] choose [main] address pool
2020-05-20 14:57:14 [Debug][Debug-Log] static:[FBT HG][STA NOTIFY][ONLINE][STAMAC:40:49:0f:b8:26:ab VMAC:40:49:0f:b8:26:ab SrvAP:0 11K:1 11V:1]

2020-05-20 14:57:14 [Debug][Debug-Log] static:[dhcpd]receive Discover, xid[86a252ce], mac[40:49:0f:b8:26:ab], option60[android-dhcp-7.0]
2020-05-20 14:57:14 [Critical][Debug-Log] static:[dhcpd]xid[86a252ce] choose [main] address pool
2020-05-20 14:57:14 [Debug][Debug-Log] static:[dhcpd]send Ack, xid[c8882a9f], mac[f8:e9:4e:53:f7:aa], request serverip[*INTERNAL-IP*.1], yourip[*INTERNAL-IP*.14], dns1[208.67.222.222], dns2[8.8.8.8]
2020-05-20 14:57:15 [Alert][Debug-Log] dynamic:Load memu from the directory [/html/menu/MenuAbroadXdsl_talktalk.xml].
2020-05-20 14:57:16 [Debug][Debug-Log] static:[dhcpd]send Ack, xid[86a252ce], mac[40:49:0f:b8:26:ab], request serverip[*INTERNAL-IP*.1], yourip[*INTERNAL-IP*.15], dns1[208.67.222.222], dns2[8.8.8.8]
2020-05-20 14:58:04 [Debug][Debug-Log] static:[FBT HG][STA NOTIFY][ONLINE][STAMAC:78:31:c1:bd:3c:78 VMAC:78:31:c1:bd:3c:78 SrvAP:0 11K:0 11V:0]

2020-05-20 14:58:05 [Debug][Debug-Log] static:[FBT HG][STA NOTIFY][ONLINE][STAMAC:fc:1d:43:17:34:4a VMAC:fc:1d:43:17:34:4a SrvAP:0 11K:1 11V:1]

2020-05-20 14:58:05 [Error][Debug-Log] static:[dhcpd]request packet has no lease,send nak!
2020-05-20 14:58:06 [Error][Debug-Log] static:[dhcpd]request packet has no lease,send nak!
2020-05-20 14:58:06 [Debug][Debug-Log] static:[dhcpd]receive Discover, xid[aa3c4710], mac[78:31:c1:bd:3c:78]
2020-05-20 14:58:06 [Critical][Debug-Log] static:[dhcpd]xid[aa3c4710] choose [main] address pool
2020-05-20 14:58:07 [Error][Debug-Log] static:[dhcpd]request packet has no lease,send nak!
2020-05-20 14:58:07 [Debug][Debug-Log] static:[dhcpd]receive Discover, xid[7f3c944e], mac[fc:1d:43:17:34:4a]
2020-05-20 14:58:07 [Critical][Debug-Log] static:[dhcpd]xid[7f3c944e] choose [main] address pool
2020-05-20 14:58:08 [Debug][Debug-Log] static:[dhcpd]receive Discover, xid[aa3c4710], mac[78:31:c1:bd:3c:78]
2020-05-20 14:58:08 [Critical][Debug-Log] static:[dhcpd]xid[aa3c4710] choose [main] address pool
2020-05-20 14:58:08 [Debug][Debug-Log] static:[dhcpd]receive Discover, xid[7f3c944e], mac[fc:1d:43:17:34:4a]
2020-05-20 14:58:08 [Critical][Debug-Log] static:[dhcpd]xid[7f3c944e] choose [main] address pool
2020-05-20 14:58:10 [Debug][Debug-Log] static:[dhcpd]send Ack, xid[aa3c4710], mac[78:31:c1:bd:3c:78], request serverip[*INTERNAL-IP*.1], yourip[*INTERNAL-IP*.22], dns1[208.67.222.222], dns2[8.8.8.8]
2020-05-20 14:58:10 [Debug][Debug-Log] static:[dhcpd]send Ack, xid[7f3c944e], mac[fc:1d:43:17:34:4a], request serverip[*INTERNAL-IP*.1], yourip[*INTERNAL-IP*.20], dns1[208.67.222.222], dns2[8.8.8.8]
2020-05-20 14:58:15 [Debug][Debug-Log] static:[FBT HG][STA NOTIFY][ONLINE][STAMAC:fc:2a:9c:8f:46:9f VMAC:fc:2a:9c:8f:46:9f SrvAP:0 11K:1 11V:1]

2020-05-20 14:58:16 [Error][Debug-Log] static:[dhcpd]request packet has no lease,send nak!
2020-05-20 14:58:17 [Error][Debug-Log] static:[dhcpd]request packet has no lease,send nak!
2020-05-20 14:58:17 [Debug][Debug-Log] static:[dhcpd]receive Discover, xid[c1029afd], mac[fc:2a:9c:8f:46:9f]
2020-05-20 14:58:17 [Critical][Debug-Log] static:[dhcpd]xid[c1029afd] choose [main] address pool
2020-05-20 14:58:19 [Debug][Debug-Log] static:[dhcpd]receive Discover, xid[c1029afd], mac[fc:2a:9c:8f:46:9f]
2020-05-20 14:58:19 [Critical][Debug-Log] static:[dhcpd]xid[c1029afd] choose [main] address pool
2020-05-20 14:58:21 [Debug][Debug-Log] static:[dhcpd]send Ack, xid[c1029afd], mac[fc:2a:9c:8f:46:9f], request serverip[*INTERNAL-IP*.1], yourip[*INTERNAL-IP*.19], dns1[208.67.222.222], dns2[8.8.8.8]
2020-05-20 14:58:26 [Debug][Debug-Log] static:[FBT HG][STA DEL][OFFLINE][STAMAC:fc:2a:9c:8f:46:9f VMAC:fc:2a:9c:8f:46:9f SrvAP:0]
2020-05-20 15:00:54 [Debug][Debug-Log] static:[FBT HG][STA NOTIFY][ONLINE][STAMAC:a0:56:f3:e8:4a:02 VMAC:a0:56:f3:e8:4a:02 SrvAP:0 11K:1 11V:1]

2020-05-20 15:00:54 [Error][Debug-Log] static:[dhcpd]request packet has no lease,send nak!
2020-05-20 15:00:55 [Error][Debug-Log] static:[dhcpd]request packet has no lease,send nak!
2020-05-20 15:00:55 [Debug][Debug-Log] static:[dhcpd]receive Discover, xid[73bdb254], mac[a0:56:f3:e8:4a:02]
2020-05-20 15:00:55 [Critical][Debug-Log] static:[dhcpd]xid[73bdb254] choose [main] address pool
2020-05-20 15:00:57 [Debug][Debug-Log] static:[dhcpd]receive Discover, xid[73bdb254], mac[a0:56:f3:e8:4a:02]
2020-05-20 15:00:57 [Critical][Debug-Log] static:[dhcpd]xid[73bdb254] choose [main] address pool
2020-05-20 15:01:00 [Debug][Debug-Log] static:[dhcpd]send Ack, xid[73bdb254], mac[a0:56:f3:e8:4a:02], request serverip[*INTERNAL-IP*.1], yourip[*INTERNAL-IP*.12], dns1[208.67.222.222], dns2[8.8.8.8]
2020-05-20 15:02:34 [Debug][Debug-Log] static:[dhcpc]receive Ack, wan[wan3], xid[62081063], mac[cc:64:a6:ec:17:4d], request serverip[88.111.128.1], clientip[*PUBLIC-IP*.161], yourip[*PUBLIC-IP*.161], dns1[79.79.79.79], dns2[79.79.79.80]
2020-05-20 15:08:35 [Debug][Debug-Log] static:[dhcpc]receive Ack, wan[wan3], xid[62081063], mac[cc:64:a6:ec:17:4d], request serverip[88.111.128.1], clientip[*PUBLIC-IP*.161], yourip[*PUBLIC-IP*.161], dns1[79.79.79.79], dns2[79.79.79.80]
2020-05-20 15:14:35 [Debug][Debug-Log] static:[dhcpc]receive Ack, wan[wan3], xid[62081063], mac[cc:64:a6:ec:17:4d], request serverip[88.111.128.1], clientip[*PUBLIC-IP*.161], yourip[*PUBLIC-IP*.161], dns1[79.79.79.79], dns2[79.79.79.80]

 

Thanks, Sam.
Highlighted
Participant

Is anybody planning to review my posts or I am going to be left alone, like the rest of us on this 'community' form?

Thanks, Sam.
Highlighted
Participant

At the time of writing I have had two instances of network drop outs.

 

Attached screenshots will show the time period.

 

In the first instance I noticed I could not ping my default gateway, nor could I ARP to the address, however, wireless was still connected, the connection was restored without a reboot.

 

The second instance the same problem occurred, Wireless connected, no ARP to default gateway, however, this time I had to reboot the router to resolve the problem. 

 

 

Thanks, Sam.
Highlighted
Community Team - TT Staff

Hi

 

I'm unable to see any issues from here that would cause this.

 

Would you like to try a different model router to see if the same behaviour happens ?

 

Thanks  

 

Karl. 

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Highlighted
Participant

Hi Karl,

 

I do not believe the issues I am facing are related to something which is simple. As I have been monitoring the network daily, the problems seem to be faced with the connectivity between TalkTalk network routers.

 

I have two main issues which need to be addressed:

 

  1. High latency, over 300ms
    1. It would be quicker for me to connect to the US and back and still be less than the latency on TalkTalk's network
  2. Internet drop outs
    1. Wireless network is still connected, however, I am unable to PING my home router via the internal network. 
    2. In addition, I am also unable to ARP for the router internal IP address, therefore the router is not responding, after some time the internet returns.

 

Rather than sending out a new router or performing the basics tests TalkTalk have, I want someone to look into the issue and determine the root cause. Customers of TalkTalk cannot be expected to take a fix when the root cause has not been determined. You will be wasting my time and TalkTalk as a business will not learn anything, when shooting from the hip.

 

Therefore, unless you have found something specific on my router, I would be happy to accept a replacement, otherwise I want to cancel my contract on the basis TalkTalk were unable to resolve my problem.

Thanks, Sam.
Highlighted
Community Team - TT Staff

Hi

 

I'm detecting a bridgetap on the line from one of my tests and can see retrains.

 

I can log this to Opentreach to look at the bridgetap issue.

 

i'll drop you a PM with the info required.

 

Thanks  

 

Karl. 

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Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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Highlighted
Participant

Hi Karl,

 

Can you please explain, what a bridgetap and retain issue is?

 

In addition, how does a bridgetap and retain issue, relate to the problems we have been having?

 

We also had the problem occur this weekend on, where, wireless was connected but could not ping or ARP for our default gateway, I had to reboot the router.

 

 

Many thanks.

Thanks, Sam.
Highlighted
Community Team - TT Staff

Hi

 

Retrains are drops in the connection.  A Bridgetap is usually a length of wire at the end of the connection causing the circuit to potentially touch or 'bridge' to another circuit.

 

These are commonly at the cabinet, although you can cause this result by joining certain wires in the socket.

 

If you reply to my PM I can log this for you.

 

Thanks  

 

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


STAY HOME      -      PROTECT THE NHS      -      SAVE LIVES