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Internet disconnecting

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Chatterbox

Hi, Would it be possible to check my broadband please as I am getting disconnected sometimes, Not sure how many times it has lost connection, Hopefully you can see those stats. Spoke to live chat a few days back who advised that they could see it disconnecting, But to see if it carries on and get back to them, So hear I am 🙂

 

Thank you

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Community Team - TT Staff

Hi Dazzouk,

 

I'm sorry to hear this and I'll take a look now. I've run a test on the line which hasn't detected a fault and the connection looks stable for the last 4 days. Just to confirm, are you connected wired or wireless when this happens?

 

Thanks