Hi all, my internet goes around the same time every day between 15.30 and 16.00 not sure why, using hg635 router can take a while to come back on
Hi @leecarey your post has been flagged for assistance and you should hear during tomorrow. Is this a continuation of your problem from last year?
Hi leecarey, I've run a couple of line tests and they're both clear and show your connection is good. Is your router connected to a power socket or a multi gang with other devices? Have you got another router you can test with?
I have got 2 other routers, but they were unreliable , so I went back to my old hg635, seems to be ok at the moment
Is everything still ok ?
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Hi all narrowed it down its its the WiFi that drops out randomly done it loads today
Does WIFI drop on all devices?
Would you like to try a replacement router?
All devices drop,
Would you like me to send a replacement router for testing?
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