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Internet drop

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3 REPLIES 3
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leecarey
Chatterbox

Hi all, my internet goes around the same time every day between 15.30 and 16.00 not sure why, using hg635 router  can take a while to come back on 

 

Regards 

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Divsec
Community Star

Hi @leecarey your post has been flagged for assistance and you should hear during tomorrow. Is this a continuation of your problem from last year? 

Regards Divsec, I don't work here, know little, and have too many opinions.
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Community Team

Hi leecarey, I've run a couple of line tests and they're both clear and show your connection is good. Is your router connected to a power socket or a multi gang with other devices? Have you got another router you can test with? 

 

Ady

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leecarey
Chatterbox

Hi ady

 

I have got 2 other routers, but they were unreliable , so I went back to my old hg635, seems to be ok at the moment 

 

Cheers lee