I'm having problems with my router, its drops off all the time, it has taken nearly 10 mins just to send this!
The light stays on , I never notice any flashing, it takes at least 2 to 3 mins to load internet pages, just doesn't seem to want to work?
Ive only been with talk talk since December
my router doesn't have a make it just says talk talk on the front, please help or tell me how to stop it dropping
many thanks Tracy
I'm sorry to hear this.
Please can you update your Community profile to include your name, telephone number and alternative contact number, we can then look into this further (Please do not post this information on this thread)
Please bump this thread to confirm once your Community profile has been updated.
Thanks for updating your Community Profile.
I've completed a line test which hasn't detected any faults and the connection appears to be stable.
Are you connected wired or wireless when you experience this issue?
its been like this from day 1, it can be ok for a few hours or will do it every few minutes
My dad made the 100 mile round trip to try and help but I don't feel confident to start tinkering
Michelle has asked me to help you with your WiFi issue, but I see that Debbie has offered you a replacement router. Assuming you try that router & you still have wireless issues, then please ask & I will be very glad to help you all I can.
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please mark it as the Best Answer.
OCE's and Community Stars - Who are they?
Fingers crossed as this is so frustrating at the moment, many thanks for your help
i received the new router and it is already much better, no issues
Many thanks Tracy