Hi Mickycod
Thanks for the Private Message 🙂
I have contacted our Network Team in regards to this fault and I will post back on this thread as soon as I receive further information.
Thanks
Debbie
Hi Mickycod
The next step will be to arrange an Openreach engineer visit.
Would it be possible for the account holder to contact us so we can confirm some details and arrange this visit?
Thanks
Debbie