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Internet keeps disconnecting when it rains

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2 REPLIES 2
Kb6muser
Chatterbox

Whenever it starts to rain, the internet will just disconnect, sometimes it'll be disconnected for a bit. Other times it'll be only down for a few seconds.

 

This has been happening ever since we've installed the Faster Fibre package. Does anyone know how to fix this? 

Kb6muser
Community Team

Hi Kb6muser,


Sorry to hear you're experiencing problems with your service. Can you complete your Community Profile and we'll be happy to take a look at this for you

Thanks

Chris

Community Team

Hi Kb6muser,

 

How are you getting on, if you still need assistance please let us know 🙂

Chris