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Internet speed getting slower and slower

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Whizz Kid

I've responded to your pm but I have now also spoken to technical support regarding this on live chat and an engineer is booked for today ( PM slot )

 

I'm going to request him to change the box outside and to check the wiring outside and also at the pole, Also check for any issues further down the line toward the exchange as I am 100% certain there is something outside that isn't working as it should

 

( e.g water ingress where it shouldn't be, corrosion, bad joints and such )

 

Further to this, Another speed drop overnight :
Upstream line rate (kbit/s):
3199
Downstream line rate (kbit/s):
18000


MUCH MUCH lower than the previous highest speed of 44.5mbps down and 12.6mbps up

 

Screenshot_20190907-052924_Speedtestaaaaaaaaaaaaa.jpg

Playing GT5 on the Nurburgring Nordschleife with my Chrome Enzo Ferrari 😉
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Community Team - TT Staff

Hi Gizmo1981

 

Apologies for the delay.

 

How are you getting on following the engineer visit?

 

Thanks

 

Debbie

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Whizz Kid

Apologies for the late response..

I was waiting really to see if there were any drops or anything before giving a response.

Speeds remain good, No storms have came my way yet though there has been some heavy rain and the connection remained stable with no drops besides the occasional drop overnight where the line is released and re-connects.

Had a power cut unfortunately yesterday for several hours and speeds came back even higher.

Current speed test is showing a downstream speed of 51.60mbps, And an upstream of 9.17mbps.

 

https://www.speedtest.net/result/8623693262

I will continue to monitor the speeds as DLM monitors the connection.

 

Playing GT5 on the Nurburgring Nordschleife with my Chrome Enzo Ferrari 😉
Highlighted
Community Team - TT Staff

Hi Gizmo1981

 

Thanks for keeping us updated.

 

Please let us know if you do experience any further issues.

 

Debbie