Not sure what's gone on there. I'll remove the posts as you have your IP Address mixed up in there.
Don't bother with the pings and traces, I'll ask our network team to take a look at this for you
Can you bump the thread tomorrow and we'll check for updates
@OCE_Chris thanks so you want me to send you a message tomorrow for an update yes
@OCE_Chris hi have you got any updates from network team yet please
Our network team have asked if you can first of all switch your router off for 30 minutes and then run one wired and one wireless speed test at least 15 minutes apart. Can you make sure that the device that you run the speed test on is the only device connected to the internet at the time
I also did a speed test on oakla wired test was ping 22 download 37.09 upload 7.60 wireless test ping 31 download 36.70 upload 7.95 I will wait to hear from you
Thanks for trying this. The speed test results look ok as the throughput speeds are usually around 80% of the sync speed. Is the performance of the connection ok at the moment?
@OCE_Michelle not connected everything back up yet so not sure
@OCE_Michelle Hi still the same I'm afraid think it improved for a couple of hours then back to how it was