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Lagging on PlayStation 4

First Timer

I am having issues with TalkTalk internet on the PS4. Issues of not being able to chat with online users or not being able to find online opponents on Fifa20 and Issues of Lagging even though PS4 shows connection of around 40mbps wired via extender on 5g or around 20mbps wireless. 

The issue is with talk talk as I have a second line with another provider and never had any issues whilst using that. My secondary line is about to be cut off in a couple of days and I really want to resolve this before then. 

Thank you. 

Community Team - TT Staff

Hi MYaqub017,


Sorry for the delayed reply, we're doing our best in these unprecedented circumstances due to the Corona virus to answer everyone as quickly as possible.


Just to confirm, are you a TalkTalk business customer?