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Large files uploading kills download speed, and HG633 Firmware not up to date.

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EvilDrPorkChop
Popular Poster
If you think the issue is with the new router, then yes please do.

Is there no way to reset the sync speed on the new router?
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Community Team

Hi EvilDrPorkChop

 

The HG633 router is on its way, please allow 24-48hrs for this to arrive.

 

The sync speed can only be reset by a DLM reset (engineer visit)

 

Thanks

 

Debbie

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EvilDrPorkChop
Popular Poster

New router arrived;

 

I've just plugged it in and set up - so will leave for 48 hours to see what happens. 

 

Speed test on 1st replacement router before disconnecting - 

Screenshot 2019-12-08 19.49.38.png

 

Speed test on 2nd replacement - 

Screenshot 2019-12-08 19.54.04.png

 

Download is slightly better, upload is worse....Will leave 48 hours and see. 

 

All tests are over Ethernet connected to router. 

 

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Community Team

Hi EvilDrPorkChop

 

Thanks for keeping us updated.

 

Please post back on this thread tomorrow and we can check the connection stats again.

 

Debbie