Two weeks ago we moved home and tried to move our Talk Talk broadband service with us. However, we were not able to do this as it wouldn’t allow us online and kept directing us to phone. When we phoned we were then directed to the website. We were stuck in limbo with no way of contacting anyone. We also tried to get in touch on Twitter and had no response, as well as emailing and received an email back saying Talk Talk what not be responding. Therefore we have cancelled our direct debit as are not willing to keep paying for a service we aren’t receiving. We would have happily moved our Talk Talk services with us but Talk Talk have not allowed this to happen.
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