I hope someone can help me as I keep having problems where my wifi router shows as active but none of my devices receive a signal.
I have a 1 1/2 year old that loves watching baby bum on Netflix and with no wifi coming through to any device my son cant watch it.
Hope someone can help
Following testing on this circuit, I have detected a possible issue with internal wiring,
The next step will be to arrange an engineer visit to investigate further, to do this can you confirm:
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I have verified my account now
I have had a new router sent out today but am still experiencing the same problem although I was told my previous router was faulty
White light stays on even though my devices don't receive internet.
I really don't understand what to do
Someone please help me
Apologies for the delay.
The line tests are all passing and the line is showing in sync and connected.
When you connect a device, does it let you enter the wireless password? (from the back of the router)