From about 16:00pm my faster fibre internet speed dropped from between 61/66mbps down and 19mbps up to [currently] around 25 down and 9 up. It is staying around the same speed so far with minor fluctuations.
There was an engineer out today fixing the guy upstairs new BT Fibre and the speed dropped as he'd finished the job. Could be coincidence as this is the third time I've had this same error in the last few months and it always seems to start when it is wet and windy. It is annoying to have had similar problem three times.
Other than engineer visits [2 in the more recent case] Other than that I don't know exactly what they said the fault was other than the first of 2 visits it was fixed for about 2 hours before recverting and was corrosion in the box where the cables enter the house..
Downloads dropped to 22mbps and I have no dialtone.
Also, this might be related it might not, earlier this week the part you put to your ear on the landline phone [it's oldschool] got knocked off and there is no way I accidentally dialled anyone as I wasn't close and voices started to come out of the handset for 30 minutes or so till I replaced the handset.
I'm sorry to hear this. As a voice fault can affect the speed, I've raised the no dial tone fault straight over to our Network Team now for further investigation. I will let you know as soon as I receive an update back.