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Moved house across the road and speeds are WAY down

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Jacksonuk88
Popular Poster

I've now plugged my phone and router into the test socket with a microfilter.

 

 

Jacksonuk88
Popular Poster

Since plugging into the test socket my router is now showing these stats...

 

Upstream Downstream
Current Rate (kbps)706132139
Max Rate (kbps)713742172
SNR Margin (dB)6.16.2
Line Attenuation (dB)38.817
Errors (pkts)462979
 
I'm still getting max 20mb download but hopefully that should increase soon?
 
 
 
 
 
F
Community Team

Hi Jacksonuk88,

 

Thanks for the update. If the sync speed increases, however their is no increase in throughput speed then we usually advise switching the router off for a full 30 minutes and then retesting the speed again as this will reset the current session.

 

Thanks

 

Jacksonuk88
Popular Poster

Thanks for the info. 

 

I'll try turning it off for a half hour tonight and post my results.

 

Fingers crossed!

 

 

Community Team
Jacksonuk88
Popular Poster

Followed the instructions and I'm now getting 31mb on WiFi.

 

Hope it holds. I'll give the internet a good thrashing and respond over the next couple of days.

 

Thank you!! 😊

Community Team

Hi Jacksonuk88 

 

Thanks for your reply 🙂

 

How has the connection been over the weekend?

 

Thanks

 

Debbie