I applied for moving house by completing talktalk online form on my talktalk account and they found my new home address available to move and they gave me today 7th of April due for connecting my new home, but till now my personal details in the account is my old one and no internet connection in my new home
Hi, I have passed this onto the team to take a look for you.
If you haven’t already, please can you add your home phone number to your Community Profile so we can locate your details. Please do not post any personal info on here as it’s public.
We’re working through a very large queue with a reduced support team at the moment so we’ll help as soon as we can. Thanks for your patience 😊
Sorry for the delay in responding.
I have checked your account and unfortunately there is no homemove order showing, I can only suggest that you call our home team who are available. Due to the current situation there may be a queue.
I'm sure that they will be able to help you.
As you can imagine, the lines appear to be very busy at the moment. Can you retry booking it via My Account and ensure that you get a confirmation that its booked.
let me know when its done and I can check that its gone through
Sorry if this is inconvenient