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My broadband


I’ve set up my new WiFi and I can’t seem to get it working 

Community Star

Please can you elaborate by answering these few questions:-

1. What make/model of router do you have (if this is a TalkTalk router, these details will be on a label on the rear or underside of it)?
2. What is the exact status of the lights on the front of the router?

I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please mark it as the Best Answer.
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Community Team - TT Staff

Hi Lauren,


I'm sorry to hear this. How are you getting on? Do you still need any assistance with this?