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My dads fibre broadband still too slow

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Community Team

OK, thanks 

 

"so now are you going to blame the bt line "

 

If there's a fault with the line it usually affects sync speed but sync speed looks OK

 

Can you run 3 speed tests at different times of day on the My Account speed checker on a device connected by Ethernet cable to your router (can you try to make sure that no other devices/applications accessing the internet at the time)

 

Thanks

Chris