My new router / wifi hub hasn't been delivered

[1therobster]

I've recently moved address and signed up to talktalk for another 18 months but still waiting on my new super broadband hub.

[Gliwmaeden2]

They don't always send these with new contracts if your old one still works fine (despite wording that suggests it's part of the deal), @1therobster.

Staff will clarify when they come back, Monday-Friday. 

[1therobster]

Ok, thanks. I was certain I was getting the latest "super" router with my new contract, I will try to contact them to confirm.

[OCE_Debbie]

Hi 1therobster

Apologies for the delay. Which router do you currently have? (make and model)

Are you experiencing any issues with your router?

Thanks

Debbie