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New Broadband Speed Checker results page

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3 REPLIES 3
stephenleak
Chat Champion

Dear Sirs,

 

First, I like the new speed checker results page format with the upload speed, which you had to note before it vanished.

 

But ... having lulled you into a false sense of security ... why not include the ping time?

 

If you do, please note that the text ought to be amended from "speeds" to, maybe, "results".

 

Yours faithfully,

 

Stephen 

The Community: the victims' support group for TalkTalk customers?
Community Team

@stephenleak Thanks for your post. When I run a speed test using the TalkTalk Speed Tester it shows me the ping result between the download and upload speeds. Would you be able to provide a screenshot of what you are seeing? (Please remove any personal information from the screenshot) Thanks

 

stephenleak
Chat Champion

Oops. You can scroll the page down. I only found this out when I set the area of the screenshot and overshot!

The Community: the victims' support group for TalkTalk customers?
Community Team