I'm sorry for any confusion about the speed. The predicted range and guaranteed minimum always refer to "access line speed" (sync speed) as throughput speeds can't really be guaranteed as there are too many variables especially over a wifi connection
I can send a HG633 if you want to exchange it for the wifi hub but I think it's unlikely to give you faster speeds than the wifi hub and wifi performance probably won't be quite as good
I've just plugged my wifi hub back in as its better than the wifi hub I was sent for testing. I will return the hub that you sent me for testing this afternoon in the pre-paid envelope.
The only reason I have asked to try out the HG633 is because some people have reported that it was much better for their fibre connection than the newer wifi hub was. It doesn't matter what I use as long as the connection is the best I can get as I rarely use wifi anyway and almost all the time I'm on a wired connection.
If you can send me the HG633 and its better then I can send the original wifi hub back. If its worse then I can send the HG633 back.
The new router for testing was about the same but the sync was slightly lower so I'm sending it back and will keep my original wifi hub.
I'm going to write a complaint to OFCOM and Talk Talk. The speed itself is only dissapointing since Talk Talk say that the average is 63mbps. However I was promised 49mbps, but then that was a sync speed and I had no idea and never heard of sync speed and the throughput speed promised was 44mbps.
I would have not gone for 44mbps nor at any time was the 44mbps ever mentioned to me.
Talk Talk is being deceptive giving out promised speeds which are sync speeds but not making sure the customer understands this. At no point was I told that my real world speed could be less than 49mbps.
So I will complain about this and continue to monitor the actual speeds which are not too bad but it would be bad for certain services I use if they dropped further.
Hi The Scarlet Pimpernel
The extra £6.12 on this bill is the pro rata charge for fast broadband plan that you had before your switch to Fibre,and also the added fibre speed boost.
Moving forward your bill will be the agreed £25. (unless you make some chargeable landline calls)