cancel
Showing results for 
would you rather see results for 
Did you mean: 
Need help?

New Hub settings VDSL2 to VDSL

Reply
3 REPLIES 3
bosshogggj
Participant

Hi can the line standard be changed on the new hub from VDSL2 to VDSL? My old router 633 was on VDSL and my connection was faster and more stable. Is this possible? If not i will go back to my old reliable 633. Thanks

Community Team

Hi bosshogggj,

 

This can only be changed between ADSL and VDSL. What speeds are you receiving at the moment?

 

Thanks

 

bosshogggj
Participant

Hi it syncs around 30-33mb but it keeps disconnecting. On the 633 it would sync at 40mb dl and was more reliable

Community Team

Hi bosshogggj

 

Apologies for this.

 

I've completed a line test which hasn't detected any faults but I can see re connections on the line.

 

Is the router connected at the test socket? I can send another Wifi Hub for testing, would you like me to arrange this?

 

Thanks

 

Debbie