I am a new customer to TalkTalk and signed up for the fibre broadband. Go live date was today, the 20th, with an engineer who attended this morning. I set up the router and connected to the master socket. I then received a mail from TalkTalk in the evening stating my connection was now live however the router has had a constant flashing amber light all day, I have attempted to restart multiple times, changed the broadband cable and microfilter to no avail.
The router is available to connect to on my devices however obviously no internet connection is available.
I would appreciate any support in getting this resolved.
my go live date was today and I’m having the same problem. I have no idea what to do. Luckily you are not alone. I’ve tried to restart my router and the amber light keeps on flashing. I think we need to call them tommorow because it’s annoying it says we are live but i can’t connect to the internet since the white solid light doesn’t come on
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