I recently renewed my fibre contract and added the Speed Boost (which is now working) so I've now decided to look at the router, since I suspect my Wi-Fi speeds aren't the fastest.
I currently have an HG633 'Super Router' which I've had for nearly 3 years and have read on various reviews and on the TalkTalk site itself that the newest TalkTalk Wi-Fi Hub is available to existing customers for £30, but every time I try to add it to the TalkTalk store basket, it puts the price as £120.
I've looked for "Offers and Upgrades" under My Account, but it says there aren't any.
Having been with TalkTalk for nearly 6 years (since May 2013), I would expect to be eligible for most "existing customer" offers. Where do I need to go to get the Hub at £30? (Or less, of course) 🙂
Live Chat or give our customer loyalty teams a call and they can advise what deals they have currently for the Wi Fi Hub.
Hi I've tried to get the same offer having had TalkTalk a long long time and Faster Broadband with Speed Boost but getting nowhere, Live Chat a waste of time, they 1st tell you you've got the wrong password then cut you off whilst still typing your reply. Off to try my luck at another provider offering Wi Fi Box & Router.