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New Wifi hub also required extra modem??

First Timer

Just get a new fibre 150Mb and new Wifi Hub router (Sagem 5364) I have been told it meant to work it self when i connected it to my broadband socket but it doesn't . Iv tried all settings, change dns ips, auto etc. nothing is happening. It is only working when i connect broadband to my modem and to the WifiHub router. But i thought this Sagem already have modem inside. This is kinda overkill for using 2 devices 😕

Community Star

Hi Eric, you have another thread still live which is waiting for your input of some personal details so the team can help you.

Could Suggest doing that as until this happens it will be impossible to resolve your issue.

If you can confirm when your details are in I will tidy things up for you.

I don't work here and all my opinions are my own.
Community Team - TT Staff

Hi Eric


If you can answer the thread here :


We can pick this up for you.





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