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(New customer) Hub not working.

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2 REPLIES 2
First Timer

Hi, 

 

my live date was yesterday, it said anytime before midnight it would go live. Got an email in the evening saying it was live but my hub will only switch through flashing amber, then white then flashing between both before staying on amber. Left it over night and its still the same this morning. 

Only have one socket for it in the house and everything is connected a should be. Little frustrating as been waiting 15 days for this and still nothing 😕 

 

Any help? 

Community Star

Try Chat, if you can reach them on data. Links on this page:

 

https://community.talktalk.co.uk/t5/Articles/Our-update-on-Coronavirus/ta-p/2468300

 

Staff reply during the day Monday to Friday on the forum, not weekends, @Ariadne. Hope you get sorted asap. 

Gliwmaeden2
Community Team - TT Staff

Hi Ariadne

 

I'm really sorry to hear this.

 

Please can you add your TalkTalk telephone number to your Community Profile.

 

Thanks

 

Debbie