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New fibre connection running as ADSL

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4 REPLIES 4
megawhite
Wizz Kid

Hi, I have helped install a new TT fibre connection in a local club premises however a speed test shows ADSL speeds (17Mb / 1Mb) and the router status shows the connection standard is ADSL, which backs up the speeds I am seeing?

 

Andrew

Community Team

Hi Andrew,

 

Just to confirm, is this a business line?

 

Thanks

 

megawhite
Wizz Kid

No, it is not a business.

Community Team

Hi

 

PM the phone number across and I'll have a quick look at the connection.

 

Thanks

 

Karl. 

megawhite
Wizz Kid

Will do.