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No Internet

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9 REPLIES 9
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Chat Champion

It looks like TALK TALK fibre as gone down?

 

Service Centre says i need to ring or chat - its after 10pm and noone to speak to?

 

Down detectors have flagged a huge problem?

 

What is the problem? I am having to use a hotspot to send this.

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First Timer

Glad I'm.not only one that's having trouble 

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Community Star

There is nothing in the Service Status to indicate a widespread problem. Downdetector always shows something wrong for every ISP. Have you checked for any issues on the voice side? What are your router lights showing?

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Chat Champion

Down Detector shows a heat wave in the UK

 

https://downdetector.co.uk/status/talktalk/map/

 

Allot of people on Twitter talking and affected by the same issue

https://twitter.com/dan_infinity/status/1226280677752147974

 

Service Centre is not updating. Talk Talk Support shuts at 10pm - so not sure who is attending to this issue.

 

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Community Star

Can you answer the questions I asked previously?

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Chat Champion

quite rude!

 

yellow and blue

voice is fine as it not VOIP! or is that not what you asked for?

 

 

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Chat Champion

Yep - seems to be some parts of the UK that is affected

- I don't understand why the Service Centre states

Our services across the UK

Check out the below service status in your area, if it’s green, there’s nothing to report.

 

xD

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Chat Champion

Looks like they posted this now

 

What's the issue?

Since 23:20 08/02/2020, we've been looking into an issue on our network, and we know it's causing problems with your services. Sorry for the inconvenience.

What's next?

We’re doing everything we can to get you back up and running, as soon as possible. Thanks for bearing with us.

 

Still not sure why they can change the Service Centre to Amber?

Chat Champion

Hi,

 

Can we get an explanation to why this happened?

 

 

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Community Team - TT Staff

Hi sunnypurba

 

Apologies for the delay.

 

I've completed a line test which hasn't detected any faults. Are you still experiencing this issue?

 

Thanks

 

Debbie