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No Internet

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1 REPLY 1
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Anonymous
Not applicable

I moved in my home on the 1st of april. I picked the same plan as the previous tenant and it worked fine untill the 14th. But now my internet is not working. It says it needs an engineer but I have the same connection and plan as the old tenant. I really need the internet to do my job.

Can it be turned on again. I checked last week with the connection check of talktalk and it stated then I was connected and gave me the correct phone-number. The plan is faster fiber.


Please help me.

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Community Team - TT Staff

Hi ertaiNL,

 

Sorry for the delayed reply, we're doing our best in these unprecedented circumstances due to the Corona virus to answer everyone as quickly as possible.

 

I've sent you a PM to confirm some details so that we can discuss the issue further


Thanks

Chris