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No WiFi after cut over date

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2 REPLIES 2
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First Timer

I was cut over yesterday and no internet. Previous provider has stopped. How do I get this checked. Orange light on router steady.

Highlighted
Philosopher

Is your phone working ?

Does dialing 17070 get a readback of the correct number ?

Did you get an email or text saying your service is live ?

What does your online MY ACCOUNT say ?

There will be no staff support here until Monday, but you can call 0345 172 0046 today, calls are free from your landline if that is working.

Martin
Community Team - TT Staff

Hi Teezy

 

Can you please update your community profile to include your:

  • Name
  • Telephone number
  • Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated. 

 

Thanks

 

Debbie