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No connection since joining.

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Chatterbox

Our go live date was the 27th March and we are still to get any kind of connection on either the phone or fibre broadband. We haven't even recieved the email telling us that we are up and running! Can someone please help?!

TalkTalk Content Team - TT Staff

Hi @AlexF93 right now we are prioritising essential maintenance and repair works to minimise engineer visits. As a result, some customers who require an engineer visit to install TalkTalk broadband will have their appointments postponed, with vulnerable customers taking priority. Is there an option to re-book your engineer appointment in My Account?