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No internet connection - "The WAN DHCP client process has failed on Vlan 36"

Popular Poster

Hi Karl,


Just wondering whether there has been any update on the below systems issue?



Community Team - TT Staff

Hi Bollard,


It looks like it's been resolved now, your details are showing correctly on our network system 🙂




Popular Poster

Oh excellent. Thanks for confirming and for your help. Guess its now time to call and discuss compensation...

First Timer

Spent all day today with the exact same circumstances as stated above.  Fibre account was working fine until yesterday, contacted TalkTalk tech support initially via chat where it showed an old account as my service, had to use my post code to find fibre circuit, no internet with vlan 36 error in the logs and after hours of fault finding no further forward with an engineer booked 2 weeks away!  

terrible experience so far