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No internet connection

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3 REPLIES 3
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Popular Poster

This morning my internet is not working. The router showed a solid orange light. I turned the router off and back on and it alternated from flashing orange to flashing white before stopping on a solid orange light. 

Could you please check the line and advise how to fix this immediately. 

Thanks 

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Community Team - TT Staff

Hi emma,

 

I'm sorry to hear this. I've run a test on the line which hasn't detected a fault and the connection looks stable for 2 days. Is your connection ok at the moment?

 

Thanks

 

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Popular Poster

Hi. 

Thanks for getting back to me. Yes the internet is working now and has been for a few days. It seems there was a fault in the area which has been sorted. 

Thanks.

 

Emma 

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Community Team - TT Staff

Hi Emma

 

Thanks for your reply 🙂

 

Please let us know if you do experience any further issues.

 

Debbie