No internet connection

[emma67]

This morning my internet is not working. The router showed a solid orange light. I turned the router off and back on and it alternated from flashing orange to flashing white before stopping on a solid orange light. 

Could you please check the line and advise how to fix this immediately. 

Thanks 

[OCE_Michelle]

Hi emma,

I'm sorry to hear this. I've run a test on the line which hasn't detected a fault and the connection looks stable for 2 days. Is your connection ok at the moment?

Thanks

[emma67]

Hi. 

Thanks for getting back to me. Yes the internet is working now and has been for a few days. It seems there was a fault in the area which has been sorted. 

Thanks.

Emma 

[OCE_Debbie]

Hi Emma

Thanks for your reply 🙂

Please let us know if you do experience any further issues.

Debbie