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No internet in Shepherds Bush, London W12

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3 REPLIES 3
Olly12
Team Player

No internet in Shepherds Bush, London W12 since middle of day today, 4th April 2019.

 

Spent over a hour going through various tests with TalkTalk, master socket faceplate off etc etc. Upshot was TT are sending an Openreach engineer.

 

An hour or so later, I see a report on service status of "Loss of service in North West London" Wondering if could be related and, if so, why the technical support person was not aware of it or did not mention it.

Community Team

Hi Olly12,

 

Your exchange isn't listed as one of the exchanges affected by yesterdays incident. Do you still have no internet connection?

Chris

Olly12
Team Player

Hi Chris

 

Ok, thanks. No, still no internet. Openreach engineer booked.

 

Regards

Oliver

Community Team

Hi Oliver

 

Apologies for this.

 

Please let us know how you get on following this visit.

 

Thanks

 

Debbie