Our Network Team have asked if you could re connect the HG633 router to the line?
They have also asked if you can power down the HG633 router for a full 30 minutes once it has been connected to the line.
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Yes please. Let us know once this router is connected and I will check to make sure it's the HG633 router.
Thank you, I've checked and I can see that this is the HG633 router. Did you also power it down for 30 minutes?
The connection looks stable currently and the sync is remaining at 49.5mb
Have you noticed an improvement since switching to the other router.
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OK, No Problem 🙂
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