Not getting guaranteed broadband speed

[cpayne]

I am supposed to get a guaranteed speed of 18.5 mb but when i run a speed check, i am only getting 12.3 and a 1.5 upload speed. Is there something i need to do or any suggestions please! 

[Taylerw]

Hi @cpayne these articles may be of use to you:

Fix slow broadband speeds 

Boost your Wi-Fi speed 

Thanks!