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Openreach modem

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3 REPLIES 3
Dixieliners1
First Timer

How do you connect openreach modem to dlink router I had a new carpet laid and had to disconnect all TV a new sky box I have connected everything back up all works get the internet but phoned doesn't work 

Linedancer
Community Team

Hi Dixieliners1,

 

I've included a Help Article below. Just to confirm, is the dlink a 3782 router?

 

Check your router setup (Fibre)

 

Thanks

 

Dixieliners1
First Timer

it is a dsl 3780 i have a mk 2 box where the incomming line it then goes to another box that has two sockets one on the left and one on the right i thought the one on the left comes from the mk2 box to the left socket on the second box and the phone line to the one on the right but where does the one from the open reach modem plug into

Linedancer
Community Team

Hi Dixieliners1

 

It should connect to the router.

 

I can send you a new router so you wont need to use the BT modem, you would just use the router. Would you like me to arrange this?

 

Thanks

 

Debbie