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Need help?

PC connected to HUB via tplink (intermittent internet?)

Conversation Starter

Hi All,


I have the house PC about 20 foot away from the talktalk hub (New super hub -one led at front)


I have the PC connected via CAT5 cable to a Tplink AV600.


All was working fine until about a week ago, when I start the PC and log in (Windows 10) there is a yellow cross on the connection icon in the taskbar. It saus 'connection but NO internet access'


The only way to resolve it is restarting the talktalk hub and the PC.


This is obviously a pain, I have tried to troubleshoot. I've released and renewed the IP address, I can ping the router?


It looks like it just lost the internet, it can physically see the router?


cheers for any help




Community Star

With the PC so close to the router, have you tried connecting the PC directly to the router to rule out any issues with your AV600?

I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please mark it as the Best Answer.
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Community Team - TT Staff

Hi valleyboy1975,


How are you getting on? Do you need any assistance?