I received the router you sent however the router is not the HG633 you have sent the same TalkTalk WiFi Hub and this one also blocks my access to VPN. On that note my friend also has the same TalkTalk WIFI Hub at his home and I am able to login to my VPN. Can you advise what the issue might be? Do these new WiFi Hubs come with some sort of block which I can change in the settings? Alternatively please send me the HG633 to test.
Yes I know it shouldn't be blocking but it is, the next test I would do is to take my Hub to my friends house to see if I can access my VPN from his house with my Hub. I will update you with that. Thanks for sending the HG633, I will update you with that once I get a chance.
Yes I received another WiFi Hub which is the Huawei version which also didn't work. My original WiFi Hub is the Sagemcom version. The other day I was at my friends house who has the Sagemcom-FAST5364 version, I was able to login to my VPN service without any issues. I just want to be able to access my VPN, I would prefer to be able to do that with my router (WiFi Hub) but if the Super router is going to work then I will have to do that.
Could I just confirm, does this affect both wired and wireless on both routers? VPN has been tested on both of the wifi hubs and should work fine, unless possibly it's related to a particular version of VPN but I can see from your post that it worked on your friends wifi hub.
sorry not sure what you mean "does this affect both wired and wireless on both routers"?
Yes the VPN works when I dont use my WiFi Hub i.e. it works everywhere else. Could you advise why on my TalkTalk account/login it says my router version is Huawei-DG8041W whereas on the back of the router it is the Sagemcom-FastXXXX version?
Just asking if you experience the same issue with your VPN if you connect to the router by wifi and by Ethernet cable
Sorry but where exactly are you seeing Huawei-DG8041W?