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Poor Wi-Fi range

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3 REPLIES 3
Scoz34
Popular Poster

My huawei hg633 router is giving a very poor Wi-Fi range. From my router to my laptop and printer is 9 metres in a straight line with only 1 wall between them. I can only get 1bar on my laptop and varying 1 to no bars on my printer. Anyone any suggestions, if I come closer the bars increase on the laptop and printer but that is not a feasible proposition for me. My property is detached and I receive many bars from neighbouring properties when looking at surrounding wifi signals but my own signals are a joke.

Scoz
Community Team

Hi Scoz34

 

I'm sorry to hear this.

 

Have you tested different wireless channels to see how the connection compares?

 

Change your wireless channel

 

Thanks

 

Debbie

Scoz34
Popular Poster

Yes tried different channels but no better, been pulling my hair out for 4 months. Just chatted with Talktalk about trying the new hub to see if that help but I was quoted £120. A loyal customer since Talktalk started and quoted a figure like that, no way. If i can’t sorted I’ll be moving to virgin who is digging down our way.

Scoz
Community Team

Hi

 

Can you add your home number to your Community Profile so I can take a look from here.

 

Thanks

 

Karl.