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Poor WiFi upstairs

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Community Star
Solution

If you pull out the plastic panel that contains the WiFi credentials, there is a label on the rear of the router. Look there for "Router password". Each hub has its own unique router password. The username admin normally needs to be in lower case.

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please mark it as the Best Answer.
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Enlightened One

@KeithFrench It was "admin"

I have changed it

I have restored the settings from a back up file...

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Enlightened One

@KeithFrench I have just received an email from TT - informing me that a NEW hub had been dispatched - I assume that was your doing ?

THANK YOU SO MUCH !!