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Possible to check for errors and update firmware to latest?

First Timer


i recently moved to my grandmothers house and she has been having problems with her internet where it will disconnect her completely and not come back on unless we either switch the router off and on OR if we wait a good 2 - 5 hours. I have tried setting to factory setting and calling the help line however they told us that all the connections should be okay and it should work. next step that i want to try is updating the router as it is currently on v1.08t. Can anyone help?