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Possible upgrade of service from FTTC to FTTP now that Openreach have informed it's available.

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3 REPLIES 3
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First Timer

How can I request this to be activated fromTalkTalk ?  There doesn't seem a simple way to contact you to get this started.  Telephone response only possible for 'vunerable' customers at present. If a TT staff member reads this perhaps some information about who specifically to contact would be helpful.   

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Community Team - TT Staff

Hi Dellboy43,

 

Sorry for the delayed reply, we're doing our best in these unprecedented circumstances due to the Corona virus to answer everyone as quickly as possible.

 

If you log into your My Account it should advise if fibre is currently available for you and also allow you the option to upgrade in My Account.

 

Thanks

 

 

 

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Philosopher

@OCE_Michelle 

 

Are TalkTalk really taking orders for BT FTTP ?

 

I thought that was a future plan except for a small trial.

Martin
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Community Team - TT Staff

Hi,

 

Apologies for the confusion, I read the title as upgrade to FTTC or FTTP instead of  from FTTC to FTTP. Once it is available from us then we'll update our Sales Site and My Account.

 

Thanks